Associate Director, Revenue Cycle Management - Remote

** Requisition number:
** 2388527

** Job category:
** Business Operations

Explore opportunities with Logistics Health Incorporated (LHI), part of the Optum family of business. We're dedicated to simplifying the logistics of complex workforce health programs with cost-effective solutions and a seamless distribution process. With offices in La Crosse, Wis., a satellite office in Chicago and remote employees throughout the country, we have a variety of rewarding career opportunities for you. Elevate your career as you help us create a healthier tomorrow for everyone and discover the meaning behind  
** Caring. Connecting. Growing together.*
* The Associate Director, Revenue Cycle Management is responsible for the strategic leadership, operational oversight, and continuous improvement of revenue cycle functions supporting healthcare, government, and commercial clients. This role provides leadership to managers, supervisors, analysts, coding professionals, and billing teams responsible for medical coding, invoice creation and submission, collections, client account management, reporting, and revenue optimization.

This position owns end-to-end revenue cycle processes and is accountable for driving operational performance, invoice quality, regulatory compliance, client satisfaction, process standardization, and financial outcomes. The Associate Director, Revenue Cycle Management serves as a key business partner to Operations, Finance, Technology, Compliance, and Client Leadership teams to ensure efficient revenue realization and sustainable growth.

You'll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

*
* Primary Responsibilities:

*
* + Strategic Leadership & Revenue Cycle Operations

+ Provide leadership and direction for revenue cycle operations including medical coding, charge capture, invoicing, collections, payment reconciliation, and accounts receivable performance

+ Develop and execute operational strategies that improve revenue realization, reduce aging receivables, and enhance overall financial performance

+ Lead managers, supervisors, and professional staff responsible for revenue cycle activities across multiple programs, clients, or lines of business

+ Establish operational goals, performance metrics, and accountability standards aligned with organizational and client objectives

+ Serve as a trusted advisor to CEO and executive leadership team regarding revenue cycle performance, risks, opportunities, and strategic initiatives

+ Invoicing & Revenue Management

+ Direct the preparation, validation, and submission of accurate and timely client invoices

+ Ensure contract terms, pricing methodologies, and billing requirements are appropriately applied

+ Monitor invoice production cycles and proactively address delays, discrepancies, or barriers impacting revenue realization

+ Oversee payment reconciliation activities and ensure alignment between invoicing, accounts receivable, and contractual requirements

+ Lead efforts to improve invoice accuracy, reduce rework, and increase billing efficiency

+ Medical Coding Oversight

+ Oversee medical coding operations to ensure accuracy, quality, compliance, and adherence to applicable coding standards and regulations

+ Partner with coding leadership to identify trends, audit findings, productivity concerns, and educational opportunities

+ Ensure coding processes support timely and accurate billing and reimbursement activities

+ Collaborate with Quality, Compliance, and Operations teams to mitigate coding risks and improve documentation integrity

+ Reporting, Analytics & Business Intelligence

+ Establish and maintain reporting frameworks, dashboards, and scorecards that measure revenue cycle performance

+ Oversee development of reports and executive dashboards tracking invoice status, aging, collections, coding quality, invoice quality, and operational performance

+ Analyze trends, identify root causes, and develop actionable recommendations to improve performance

+ Present operational and financial results to senior leaders, clients, and key stakeholders

+ Leverage analytics to support forecasting, capacity planning, and strategic decision-making

+ Client Relationship & Collections Management

+ Serve as executive point of contact for escalated billing and payment issues

+ Partner directly with client organizations to…