Dedicated Health Engagement Consultant - Remote

Improve the lives of others while Caring. Connecting. Growing together.

Job Description
- Dedicated Health Engagement Consultant
- Remote in Maryland (2382851)

Dedicated Health Engagement Consultant
- Remote in Maryland - 2382851

At United Healthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized.

The Dedicated Health Engagement Consultant provides year-round strategic consultative services with an integrated focus on the United Healthcare Value Story by diving deep into population health, clinical/wellness data, health engagement, experience and decision making to further support United Health Group's position as a trusted advisor and carrier of choice. The Health Engagement Consultant ensures representation of the customer to United Healthcare and develops and manages engagement strategies and activities in supporting the needs of the client.

The Consultant collaborates directly with the customer, designated wellness champions, wellbeing/health engagement committees as well as the United Healthcare account management and all other carriers.

The role requires approximately 50% travel throughout Maryland to support various state agencies and client locations. If you are located in District of Columbia, Maryland, or Virginia, you will have the flexibility to work remotely
* as you take on some tough challenges.

• Consult with and advises sales and account executives, United Healthcare customers and their representatives in health engagement and health/wellbeing product selection, program design, communications and outcome measurement to meet specific customer needs
• Develop and foster relationships across highly matrixed organization at all levels of leadership to ensure alignment on priorities and goals, both on mutual clients and enterprise initiatives
• Consult with customer and/or broker consultants to interpret population health, clinical/wellness data, health engagement, experience and decision making to create, develop and recommend health engagement strategies, along with sales executives and account managers
• Facilitate identification and/or development of customer's health engagement, health and wellbeing needs and goals, assessment of current programs and development of customer specific, data driven, long term strategic health engagement, health and wellbeing programs and strategic plans with focus on results
• Thoroughly research, identify and promote community and other resources and activities that align with the customer's needs
• Collaborate with clinical leaders across United Health Group to ensure clinical services meet the needs of United Healthcare customers, especially in reducing medical costs and increasing value to those customers
• Perform data analysis from multiple sources and interpretation of customer specific population health, clinical/wellness data, health engagement, member experience and decision making. Synthesize information to develop and present customer specific health engagement strategies and support the sales process especially around clinical, health, wellbeing and member experience value story
• Serves as population health, health engagement, health and wellbeing expert in supporting pre-RFP presentations, RFP bid process and finalist meetings to current and prospective customers. Produces effective presentations by tailoring to the audience
• Develop and maintain market-based health engagement, health and wellbeing tools and programs that are "turnkey" for sales and account management to implement with customers
• Must stay abreast of current health promotion, disease prevention, and community development trends for proper delivery
• Offer training to UHC Account Management Teams on Wellness Capabilities, Maximizing Engagement, Wellness Value Story, as well as other health and wellness topics
• Thorough knowledge and understanding of enterprise-wide capabilities, products, and tools to meet customer-specific consultative health engagement needs
• Deeply involved in the development and continuous improvement of consultative health engagement value story, including providing feedback, suggestions, and solutions
• Serves as a trusted advisor and subject matter expert to internal and external customers, including senior leaders, on health engagement…