Transplant Patient Advocate

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Date:
Sep 11, 2026

Location:

Columbus, OH, US

Company:
Paragonix Technologies, Inc.

Remote Work: 5 days at home (fully remote)

Salary Range: US BASED SALARY
- The hourly rate for this positio

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

This role is open to US based candidates

Paragonix Technologies markets organ transportation devices that safeguard organs during the journey betweendonor and recipient patients. Our devices incorporate clinically proven and medically trusted hypothermic preservation techniques in a novel suspension system to provide unprecedented physical and thermal protection. Our product portfolio spans cardiac, thoracic, and abdominal preservation devices to improve donor organ quality and extend donor organ transport time. Paragonix also markets quality- focused transplant services and organ coordination to the transplant and donation community.

These best-in-class services are focused on maximizing every transplant opportunity for both donors and recipients.

The Transplant Patient Advocate aids with transplant readiness, and overflow call support to Paragonix transplant partners. Advocates will answer, screen, and direct patient overflow calls in accordance with provided hospital workflows and while adhering to all Paragonix Transplant Services policies and protocols. Advocates will also proactively assist with ensuring transplant readiness of the transplant partner’s recipients. They will also contribute to patient review and presentation for transplant readiness.

• Answers, screens, and directs patient overflow calls according to provided transplant center workflow
• Reviews EMR for transplant readiness and coordinates readiness needs to patients, coordinators, and physicians
• Assist with training of new coordinators as directed by triage leadership
• Collaborate on triage related quality initiatives
• Provides triage support to transplant coordinator as directed by triage leadership
• Maintains necessary training and credentials for Paragonix, hospital EMR, and OPTN computer systems.
• Excellent customer service and communication skills with both internal and external staff including relaying clear, concise, and pertinent clinical information.
• Responsible for being reachable by the designated call platform during their 12-hour call shift.
• Excellent customer service and communication skills with transplant center recipients and family members.
• Documentation of transplant center response into the OPTN computer system in accordance with established automatic rule out criteria.

• Established history working in high stress/ customer interacting field

• Medical certificate program or state or national medical certification (i.e. EMT, MA, Phlebotomy, RT)
• Bachelor's degree in health science, general science, or equivalent experience in transplant related field.

US BASED SALARY
- The minmum hourly rate for this position is $26, and the maximum hourly rate is $28.

This role is eligible for participation in our Excellence Incentive Plan (EIP), an annual incentive program that rewards performance against financial and operational goals.

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with…