Field Based Community Health Worker

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Field Based Community Health Worker (2391218)

Field Based Community Health Worker - 2391218

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. Join us and start doing
your life's best work. (sm)

The Field Based Community Health Worker (CHW) position will actively engage health plan members and clinical contacts to increase their engagement with and increase their utilization of their health plan benefits and offerings. The CHW is expected to serve as a field-based resource, meeting with members in direct outreach in their homes and communities and representing the organization in a positive and professional manner.

Together, we're removing the barriers that keep people from receiving the kind of quality healthcare that makes a difference. We focus on Integrity, Compassion, Relationships, Innovation and Performance as we empower people to achieve better health and well-being.

Working

Schedule:

This position is full time, 40-hour work week, Monday – Friday between the hours of 8:00am – 5:00 pm Eastern Standard time.

Occasionally may work outside these hours due to member’s needs. The schedule will be determined by the manager upon hire. This position is a field-based position with a home-based office. You will work from home when not in the field.

L
ocation: Charlotte and surrounding communities in North Carolina (Ability to rent a car if exceeding 100 miles per day)

Primary Responsibilities:

• Engage members at their residential homes, senior living apartments, long term care facilities, or within assisted living communities
• Provide member education regarding programs and their benefit plan offerings
• Coordinate and schedule members for appropriate clinical service visits, ensuring timely access to care
• Build member trust and foster their relationship with Optum health care providers
• Actively engage with the member to remove any obstacles hindering or preventing them from utilizing their health plan benefits
• Proactively address any challenges the member may encounter in the future to improve their experience and increase their utilization of benefits and provider engagement, escalat e concerns and barriers as appropriate in support of the member
• Attempt to complete members’ appropriate assessments, identify other health plan needs and provide community Resources
• May complete the Bone density screening-Osteoporosis Management in Women who had a fracture (OMW) for members as appropriate
• Utilize internal electronic medical record system to document member engagement attempts and ensure improved coding accuracy
• Plan routes for best time management of schedule and travel time/distance to optimize engagement of identified members
• Utilize scheduling tools to schedule members for various types of visits; ultimately resulting in an increased Stars gap closure and reducing medical expenses
• Performs other duties as assigned

What are the reasons to consider working for United Health Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.

Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance…