DEXIS Regional Clinical Training Specialist; Remote - Phoenix, Arizona)

Position: DEXIS Regional Clinical Training Specialist (Remote - Greater Phoenix, Arizona)
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* Job Description:

** The primary function of the
** Regional Clinical Training Specialist
** is to provide hands-on and/or remote post-sale product training on digital imaging products to customers in a clinical setting. Additional training opportunities will include imaging software and related technology. The Regional Clinical Training Specialist will also serve as a source for training escalations within the territory. This position will also partner with both internal and external teams in assisting the customer regarding their clinical needs.
* Conduct end-user training on supported intraoral imaging products.
* Reporting and maintaining documentation on completed trainings.
* Responsible for review and follow-up on completed surveys within their territory, to ensure clinical training meets stakeholder needs.
* Initial point of escalation and investigation in relation to clinical training within their territory
* Provide support to the Clinical Program Managers and Product Management in testing and implementing new products in their territory.
* Conduct billable clinical training sessions while actively building and maintaining a pipeline of future training opportunities through customer outreach, needs analysis, and relationship management.
* Attend tradeshow and educational events in their territory for clinical representation and assistance.
* Obtain certification on supported products and recertification as necessary.
* Manage priorities and timelines well and be comfortable in a fast-paced environment.
* Strong interpersonal face-to-face, phone, and email skills and a strong customer focus
* This position may at times require working non-standard hours and could include travel that occurs on weekends when necessary.
* Frequently interacts with all functional departments.
* Frequently interacts with customer and key experts.
* Travel up to 75% as dictated by business needs.
* Perform other duties or special projects as assigned
** MOST IMPORTANT COMPETENCIES
*** Adaptability* Responsible decision making
* Flexibility
* * Personal Trait Profile
*** Self-starter
* Enthusiastic* Team orientation (knows when to lead and when to follow)
* Lives the “continuous improvement” philosophy and can drive change successfully.
* Non-political
* Logical and creative thinker
* Poised, strong personal impact.
* Confident* Ability to influence others – credible.
* Ability to articulate the EBS philosophy.
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* Job Requirements:

**** REQUIREMENTS
* ** 2-year associate degree or equivalent certifications and/or licenses
* 5-years of hands-on clinical dental experience with at least 2 years of experience in a customer-facing position
* Possess or ability to obtain Radiation Safety Certification required.
* Proven experience utilizing dental imaging equipment including digital intraoral scanner (IOS)
* Experience in managing multiple projects simultaneously.
* Valid state driver's license and a clean driving record as the position entails extensive use of a personal car while on company business.
** PREFERRED SKILLS/EXPERIENCE
*** 4-year college degree or equivalent work experience
* 2+ years of training experience within a clinical setting
* Experience in managing multiple projects simultaneously.
* Demonstrated ability to work independently.
* Advanced knowledge of radiology a plus
* Experience with Microsoft Dynamics
* Advanced Microsoft Office proficiency