Remote Care Coordinator | Healthcare & Patient Support

We are currently hiring Care Coordinators to support a leading pharmaceutical patient support program. If you have experience in HUB services, patient services, healthcare call centers, reimbursement, insurance verification, prior authorizations, appeals, or healthcare billing, we'd love to connect with you!

Remote Opportunity

Contract through November 2026

Full-time, 40 hours/week

Available

Shifts:

• 8:00 AM - 5:00 PM
• 10:00 AM - 7:00 PM
• 11:00 AM - 8:00 PM

• Serve as the primary contact for patients, providers, specialty pharmacies, and payers
• Coordinate patient benefits, product orders, and appointment scheduling
• Assist with prior authorizations, appeals, benefit verification, and reimbursement support
• Advocate for patients by helping them navigate affordability programs and access to therapy
• Handle inbound and outbound calls while delivering exceptional customer service
• Maintain accurate documentation and collaborate with healthcare stakeholders to ensure a seamless patient journey

• Healthcare call center, HUB, patient services, reimbursement, insurance processing, or medical billing experience
• Strong knowledge of medical and pharmacy benefits, prior authorizations, and appeals
• Experience communicating with patients, physician offices, and specialty pharmacies
• Excellent communication, problem-solving, and customer service skills
• Ability to multitask across multiple systems and applications (CRM, phone systems, dual monitors)
• Proficiency with Microsoft Office Suite

• Patient Support Programs
• HUB Services
• Insurance Verification
• Reimbursement Support
• Specialty Pharmacy
• Healthcare Benefits Coordination
• Call Center Operations

Training is conducted onsite in North Carolina and lasts more than 5 weeks

Training

Schedule:

Monday-Friday, 8:00 AM - 5:00 PM

This is a Contract position based out of Morrisville, NC.

The pay range for this position is $24.00 - $26.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan -- Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Sep 25, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation,…