PAS Representative CHDC Team

## PAS Representative CHDC Team Apply:
Remote:
Remote Colorado:
Full time:
Posted Today:
R4454155
** Department Name:
** Patient Balance Mgmt
*
* Work Shift:

** Day
* * Job Category:
** Revenue Cycle Innovation and highly trained staff. Banner Health recently earned Great Place To Work Certification TM. This recognition reflects our investment in workplace excellence and the happiness, satisfaction, wellbeing and fulfilment of our team members. Find out how we’re constantly improving to make Banner Health the best place to work and receive  this PAS role you will be a part of the CHDC (Colorado Hospital Discounted Care) team, assistant self-pay patients through the application process.  

Working as a team to process applications and accepting payments, you will have opportunity to learn more about patient experience and the financial services side of healthcare.  Members of our team are expected to be familiar with Excel  and Genesys phone systems, as daily work is assigned and processed from those.  
*
* Location:

Remote
***
* Schedule:

** Monday-Friday 8:30am-5pm
** CO Time
**** Ideal Candidate:
*** Minimum of 1 year experience in Customer Service and/or Call Center
* Minimum of 1 year experience in Finance and/or Patient Financial Services.
* Proficient in Excel
** This can be a remote position if you live in the following state(s) only: AL, AK, AR, AZ, CA, CO, FL, GA, IA, , IN, KS, KY, LA, MD, MI, MN, MO, MS, NC, ND, NE, NH, NY, NM, NV, OH, OK, OR PA, SC, TN, TX, UT, VA, WA, WI, WV
** Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY  This position conducts customer service, registration, point of service collections, may validate and/or obtain authorizations from payers in order to maximize reimbursement. Provides a customer-oriented interaction with each patient in order to maximize customer experience. Obtains all required consents for each registration. Document all facets of the registration process, loads correct payer(s) to each account and meet accuracy goals as determined by management.

Collect payments and regular collection targets as determined by management. May perform financial counseling when appropriate. Meets productivity targets as determined by management. Demonstrates the ability to resolve customer issues and provide excellent customer service.
CORE FUNCTIONS  
1. Helps provide a positive customer experience by welcoming patient to facility, introducing self, explaining what rep intends to do with patient, thanking them for choosing Banner Health.
2. Performs pre-registration/registration processes, verifies eligibility and obtains authorizations submits notifications and verifies authorizations for services. Verifies patient’s demographics and accurately inputs this information into A/D/T system, including documenting the account thoroughly in order to maximize reimbursement and minimize denials/penalties from the payor(s). Obtains federally/state required information and all consents and documentation required by the patient’s insurance plan(s). Must be able to consistently meet monthly individual accuracy goal as determine by management.
3. Verifies and understands insurance benefits, collects patient responsibility based on estimates at the time of service or during the pre-registration process. As assigned collection attempts may be made at the bedside. Must be able to…