Bilingual Diagnostic Procedure Scheduler

Introduction

This position requires you to be bilingual.

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, , KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Do you want to join an organization that invests in you as a Bilingual Diagnostic Procedure Scheduler? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

As a Bilingual Diagnostic Procedure Scheduler, you willberesponsible for scheduling patient testing/procedures/admissions; obtaining pre-cert/authorization numbers and entering in the scheduling or registration system; obtaining and enteringaccurateinsurance information; answering incoming phone calls.

What you will do in this role:

• Answer incoming calls ina timelyand professional manner
• Schedules all patients for ancillary, surgical and medical testing/procedures through the applicable scheduling module (i.e.Meditech)
• Selectaccurateinsurance carrier plans and informs the patient or physician office staff of any carrier that is out of network
• Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module
• Ensure that any edits are performed in the scheduling module
• Ensure physician orders are indexed appropriately
• Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event ofany unscheduled Meditech down-time
• Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system
• Select the correct patient medical record number consistently
• Maintain open communication with the registration staffregardingthose unscheduled patients presenting for services to ensure appropriate testingis performed and times are available
• Utilize appropriate method/toolto communicate with Patient Access and other facility departments as necessary
• Edit medical accounts to appropriate statusper facility or SSC standards and guidelines – Receive,maintain, and index physician orders per facility and SSC standards and guidelines

Qualifications:

• Minimum ofone year of related experience required, preferably medical procedure scheduling.
• Work from home employeesarerequired tohave wired high speed internet
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• This position will require you to live within a 60 mile radius of a HCA Hospital.

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

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