Bilingual Spanish Health Coach and Educator; Home Visits Fresno, CA)

Alignment Health is breaking the mould in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve.

In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.

The Health Coach & Educator will be responsible for conducting home and virtual (telehealth and telephonic) visits to develop a wellness coaching relationship with patients, caregivers, and families through the process of actively working towards better health by providing support, encouragement, and education.

• Contacts patients that are eligible for Alignment’s Care at Home program and provides necessary wellness coaching to reduce or eliminate high-risk behaviors
• Collaborates with advanced practice clinicians and/or social worker to develop an action plan
• Encourages adoption of habits that are conducive to a higher quality of life
• Responsible for delivering a high level of patient service and increasing member retention and satisfaction
• Assists patients with accessing community resources and social services to address social determinants impacting health and well‑being
• Develops and distributes health education materials to identified patients, caregivers, and/or families
• Coordinates Care with other Alignment team members, including health‑related vendors for optimal patient care

• Experience:
  
  Required:
  
  Minimum 1+ year of experience as a wellness or health coach or educator
• Experience:
  
  Preferred:
  Senior care experience.
• Education:
  
  Required:
  
  High School Diploma or GED. Associate’s degree or two years additional experience in lieu of education.
• Education:
  
  Preferred:
  Bachelor’s Degree
• Specialized
  
  Skills:
  
  Required:
  
  Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. Solid knowledge of specific diseases, lifestyle‑related topics, nutrition, and exercise Knowledge of and experience with applying the stages of change or a similar behavior change model Excellent interpersonal skills with the ability to foster trust and respect among customers and coworkers. Able to work independently and remotely.
  
  Able to work with protected health information and maintain absolute confidentiality and privacy in accordance with HIPAA regulations and AHP policies Proficient computer skills including Microsoft Office Excel, Word and PowerPoint Ability to work a flexible schedule Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
  Mathematical
  
  Skills:
  
  Ability to perform mathematical calculations and calculate simple statistics correctly Reasoning
  
  Skills:
  
  Ability to prioritize multiple tasks; advanced problem‑solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution. Problem‑Solving
  
  Skills:
  
  Effective problem solving, organizational and time management skills and ability to work in a fast‑paced environment.
• Specialized
  
  Skills:
  
  Preferred:
  Bilingual Skills preferred
• Licensure:
  
  Required:
  
  Current and valid California Driver's License and reliable transportation.

The work environment characteristics described here are representative of…