Senior Manager of Strategic Credentialing and Network Operations; Fully Remote

• Report directly to the SVP of Finance and own the credentialing engine end-to-end.
• Scale delegated credentialing with commercial and Medicaid health plans.
• This is a fully remote opportunity.

How You’ll Make an Impact:

• Own multi-state provider enrollment across commercial and Medicaid/MCO plans to drive down ramp time.
• Direct third-party credentialing vendors with clear KPIs and SLAs.
• Build and operationalize health plan delegated credentialing arrangements for audit readiness.

What Makes You, You:

• Deep knowledge of NCQA standards, health plan delegation audits, and MCO/Medicaid requirements.
• Adept at analyzing operational bottlenecks and automating workflows.
• Proven success building collaborative relationships with health plan directors and internal stakeholders.

The Basics You’ll Need:

• 8+ years of healthcare credentialing and provider enrollment experience, multi-state behavioral/mental health preferred.
• Proven track record managing delegated credentialing processes and health plan audits.
• CPCS or CPCS-MS certification preferred.

Blackbird Health provides virtual and in-person mental health services for children across Pennsylvania, Virginia, New Jersey, and Maryland, focusing on a whole-child approach that integrates brain, body, and behavior. The company is clinician-founded and owned, with a collaborative, supportive, and innovative team that is expanding into new markets in 2027.