Patient Journey Navigator, Gene & Cell Therapy

Job description

Job Type: Part-time, Full-time, Contract

Remote: Remote

Job Description

Title: Patient Journey Navigator, Gene and Cell Therapy

Pay: Starting at $70/hr

FT or PT: Full-Time, Contract/Consultant

Location: Fully remote position, no travel required

Assignment duration: 3 months, extensions possible

Requires extensive Cell & Gene Therapy experience. This must be clearly documented on your resume.

Kelly® Science & Clinical is seeking a Clinical Research Patient Journey Navigator for a contract opportunity supporting our client, a biotechnology company advancing cell therapy research in oncology. If you're dedicated to advancing clinical research, upholding Good Clinical Practice, and thrive in a fast-paced and professional environment,

In this role, you'll play a critical part in the successful execution of a Cell Therapy clinical trial by managing individual patient journeys from first informed consent through randomization, treatment, and the first post-treatment scan. You'll coordinate complex, time-sensitive patient cases across clinical sites and cross-functional internal teams, ensuring patients move through the end-to-end "vein-to-vein" process efficiently and compliantly.

You'll need to quickly master clinical trial protocols --- particularly in melanoma --- and become fluent in TCR-T cell therapy and TIL terminology. You'll serve as a trusted operational partner to investigators, physicians, and study coordinators, especially in high-pressure moments where timing and coordination matter most. Strong organization, a solution-oriented mindset, empathy for site workload, and a service-first attitude are essential to success in this position.
Key Responsibilities

• Complete internal training and QC checks, following guidance from the global patient journey lead
• Lead touchpoint calls with site staff, take meeting minutes, and coordinate the patient journey in real time
• Follow up with sites on next steps to expedite patient randomizations
• Align with internal stakeholders (Clinical Operations, Clinical Development, Clinical Sciences, Global Patient Supply, Project Management, GMP Operations, Quality Control, Quality Assurance) to keep site activity and internal workflows in sync
• Coordinate MVR slots, randomization dates, and manufacturing start dates with the patient journey lead
• Guide eligible patients through the fastest compliant path to randomization
• Tailor each patient's journey in real time based on individual needs and site constraints
• Independently manage patient vein-to-vein workflows to support operational excellence
• Complete and review randomization tables in alignment with the global team
• Support global patient tracking efforts
• Advise sites on EDC sections required prior to randomization
• Collaborate with CRAs and cross-functional teams, including communication on out-of-specification issues
• Serve as a responsive, knowledgeable point of contact for site staff, including availability after standard business hours

Qualifications

• Bachelor's degree in life sciences, medicine, pharmacy, health sciences, or a related discipline required;
  Master's degree preferred
• 5 years of relevant experience in clinical operations, medical affairs, study coordination, or a related function within immunology and/or oncology
• Practical experience in cell and gene therapy
• Experience with clinical protocols and site management
• Proficiency in project management within a clinical development environment, including hands-on use of project management tools and methodologies
• Experience in strategic planning, risk management, and change management

Ready to make an impact on patient access and trial success in cell therapy?

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