Remote Interim Support Coordinator | Healthcare Customer Service

Hello,

We're actively hiring Remote Interim Support Coordinators to support a leading pharmaceutical patient support program. This is an excellent opportunity for candidates with healthcare customer service, insurance, reimbursement, patient services, or contact center experience who are passionate about helping patients navigate their healthcare journey.

Remote Opportunity

Start Date: September 28, 2026

Assignment Ends: November 13, 2026

Schedule: 40 hours/week, 5 consecutive days with 2 days off

Available

Shifts:

8AM-5PM, 10AM-7PM, or 11AM-8PM

Provide inbound support to patients, caregivers, and healthcare providers

Assist with program enrollment, reimbursement processes, and affordability support

Help patients access prescribed therapies by coordinating resources and services

Support Care Coordinators and Reimbursement Specialists with patient case management activities

Build relationships with patients and provider offices while delivering exceptional customer service

Maintain accurate records and ensure compliance with program requirements

Healthcare customer service, contact center, insurance, reimbursement, medical billing, or patient services experience

Strong communication, problem-solving, and de-escalation skills

Ability to multitask in a fast-paced environment while maintaining attention to detail

Knowledge of medical insurance terminology, healthcare benefits, and reimbursement processes preferred

Proficiency with Microsoft Office applications

Experience using CRM systems and handling multiple applications simultaneously

• Healthcare Call Center
• Patient Services
• Insurance Verification
• Medical Billing
• Reimbursement Support
• Physician Office Support
• Specialty Pharmacy Support

Training is conducted onsite in North Carolina and lasts more than 5 weeks

Remote work following training requirements

Overtime is not anticipated, but any approved OT is paid at time-and-a-half

This is a Contract position based out of Morrisville, NC.

The pay range for this position is $24.00 - $26.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Sep 25, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards…