Remote Patient Service Rep II — Care Team Mentor
Chicopee, Hampden County, Massachusetts, 01013, USA
Listed on 2026-10-02
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Healthcare
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Customer Service/HelpDesk
Atrius Health, part of the Optum family, seeks a Patient Service Representative II to support patients via high-volume calls from a remote MA setting and ensure first-call resolution. Under supervision, you screen inquiries, coordinate with care teams, document in EMR, and maintain service quality.
Requires 2+ years in customer service and healthcare, and ability to work weekdays with occasional overtime. Training will be conducted onsite and then continue remote, reflecting a flexible approach
The Remote Patient Service Rep II — Care Team Mentor role at United Health Group is now open for applications in Norwood, MA, United States.
This Full Time opening is for the Remote Patient Service Rep II — Care Team Mentor role at United Health Group.
We are seeking a motivated Remote Patient Service Rep II — Care Team Mentor to join United Health Group in Norwood, MA, United States.
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