Central Services Order Entry Technician Remote

Location: Abbotsford

Job Summary:

Responsible for all aspects related to entering the medication orders for various facilities.

Ensuring that all Third-Party claims are billed properly. Assist fellow technicians with training and daily functions

Job Duties:

Responsible for accurate data entry of patient profiles and medications

Responsible for all aspects related to entering medication orders for various facilities

Maintaining accurate information for patients and facilities

Responsible for billing and crediting each facility appropriately and accurately each month

Assist in new home setup and implementation across the region

Assist in orienting and training new employees

Work with the billing department to oversee the completion of individuals unbilled reports

Assign daily unbilled reports

Maintain and demonstrate top tier data entry production as determined by Manager Helps in managing outside services that have an impact on Health Direct customer service (ex. INFINX, SDS)
Demonstrate ability to hit and maintain key productivity measures as determined by Regional Manager of Operations Responsible for completing all mandatory and regulatory training programs

Perform other duties as assigned

Job Skill Requirements:

Proficient with multiple remote technology (Framework LTC, QS1, ECM, Docutrack, Teams)
Strong communication skills

Outstanding customer service skills

Ability to work independently

Excellent organizational skills

Ability to multitask and prioritize

Broad knowledge of medications and physician orders

General computer and keyboarding skills

Strong leadership skills

Successful completion of a pre-employment and/or random drug screening test

Educational Requirements:

Minimum:

High School Diploma or GEDTwo years of serviceAS Degree or Higher in Business Administration or related field

Experience:

2 years’ experience as a pharmacy order entry technician required

Previously demonstrated top 5% data entry performance metrics