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Senior Program Manager, Insights Program Management; Fully Remote

Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Tendo
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Healthcare
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Senior Program Manager, Insights Program Management (Fully Remote)
  • We're hiring a Senior Manager, Implementation Program Manager to own the delivery and relationship for a portfolio of Tendo Insights customers, from contract signature through go-live and into steady-state value realization.
  • You'll be the person a hospital's CMO, CFO, and clinical documentation team all trust to bring order to a complex, cross-functional rollout - one that touches clinical, financial, IT, and executive stakeholders who don't always agree with each other.
Responsibilities:
  • Build and run your own implementation plans, manage multiple concurrent customer engagements, and navigate organizational politics inside customer accounts.
  • Represent Tendo credibly in front of hospital executives while partnering closely with Sales, Product, and Support to make sure customer commitments are realistic and kept.
Requirements & Nice-to-Haves:
  • 7+ years of experience in program/project management, implementation, or professional services, ideally in enterprise software or healthcare technology.
  • Experience in healthcare, particularly with hospital operations or clinical quality programs, is nice to have.

Tendo is a fast-growing, mission-driven healthcare technology company that builds software to improve the care journey for patients, clinicians, and caregivers. With hubs across the US and a team-driven culture, Tendo has been recognized as a Forbes' Top Startup Employer for 2024, 2025, and 2026.

Position Requirements
10+ Years work experience
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