Healthcare Client Coordinator

Are you detail-oriented, healthcare-focused, and experienced working in a fast-paced administrative environment?

We are seeking a Remote Customer Service Representative to support the medical necessity review process by coordinating case documentation, medical records, and client communications to ensure accurate and timely insurance coverage determinations. This position is ideal for candidates with experience in medical claims, insurance verification, health information management (HIM), patient services, or healthcare administration.

Responsibilities

+ Process cases through CMS and client portals while maintaining accurate records and documentation.

+ Review cases for eligibility, completeness, and compliance before medical necessity review.

+ Retrieve, upload, and organize medical records from external systems.

+ Enter and maintain information within multiple databases and tracking systems.

+ Respond to client inquiries related to case status, reports, and documentation requests.

+ Coordinate with internal teams to ensure timely case progression and report completion.

+ Verify required documentation is complete before routing cases to clinical reviewers.

+ Maintain confidentiality and compliance with healthcare regulations and company standards.

+ Assist with quality assurance initiatives, issue resolution, and general administrative support functions.

Qualifications

+ Minimum of 2 years of healthcare administrative experience required.

+ Experience in medical claims, insurance verification, health information management (HIM), medical records, prior authorization, or healthcare customer service strongly preferred.

+ Strong data entry and documentation skills with exceptional attention to detail.

+ Experience working with Microsoft Office and web-based systems.

+ Understanding of healthcare compliance, documentation standards, and confidentiality requirements.

+ Previous remote work experience required.

+ Excellent communication and customer service skills.

+ High School Diploma or equivalent required.

Schedule

+ Monday through Friday

+ 9:00 AM - 5:30 PM Central Time

Remote Work Requirements

+ Reliable high-speed internet connection.

+ Dedicated private workspace free from distractions.

+ Professional work environment suitable for handling confidential healthcare information.

#prioritycentral
2026

Job Type & Location

This is a Contract to Hire position based out of Kansas City, MO.

Pay and Benefits

The pay range for this position is $15.00 - $15.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Final date to receive applications

This position is anticipated to close on Oct 12, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services  

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy,…