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Manager of Customer Success; Fully Remote

Remote / Online - Candidates ideally in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: Strive pharmacy
Remote/Work from Home position
Listed on 2026-10-03
Job specializations:
  • Healthcare
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Manager of Customer Success (Fully Remote)
Location: Indianapolis

  • Lead, coach, and develop Customer Success Managers through one-on-ones and growth plans.
  • Foster accountability, collaboration, and continuous improvement.
Customer Success Management:
  • Monitor provider health, retention risk, and engagement metrics.
  • Support strategic accounts, escalations, and success plans.
Operational Excellence and Partnership:
  • Establish KPIs and track retention, churn, satisfaction, and growth.
  • Partner with Sales, Clinical, and Operations to improve workflows and outcomes.
Strive Pharmacy

Strive Pharmacy is a personalized compounding pharmacy creating medications tailored to each patient, with a human-centered approach to care. The company is growing and fosters a collaborative, engaging culture where employees build relationships and grow professionally.

For the Manager of Customer Success (Fully Remote) position at Strive pharmacy, we are reviewing applications now.

We invite applications for the Manager of Customer Success (Fully Remote) position located in United States.

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