Acute Intake Manager - West Region - Remote

The Acute Intake Manager provides operational leadership for the Acute Intake team, ensuring timely patient access, referral progression, and quality oversight. This role is ideal for a patient-centered leader who excels in building accountable teams and improving patient journeys.

• Pay: $72,800 - $130,000/year
• Location:
  
  Chandler, AZ
• Schedule:
  
  Full Time, Day shift (preferred 10:30am-7pm CST)
• Residency:
  Must reside in the West Coast/Mountain Time Zone
• Work Style:
  Fully remote

• Lead daily Acute Intake operations, including referral prioritization and workload balancing
• Provide direct leadership to supervisors and/or Intake Coordinators through hiring and development
• Monitor referral aging, authorization progress, and onboarding status; ensure timely escalation of complex cases
• Partner with various departments to advance referrals and reduce delays
• Ensure accurate documentation and adherence to HIPAA and quality standards
• Use operational reporting to identify trends and support leadership decisions
• Lead root cause analysis and process-improvement efforts
• Serve as the operational subject matter expert for Chronic Intake

Education: Not specified

Experience:

• 5+ years of healthcare operations or related experience
• 2+ years of leadership experience with responsibility for direct reports

Licenses &

Certifications:

Not specified

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase and 401k contribution

United Health Group is a leading healthcare provider committed to delivering exceptional patient care. They focus on improving health outcomes and addressing health disparities through innovative solutions and community engagement.