Community Health Worker

Northern Light Health Home Office |US:

ME:

Ellsworth | Behavioral Health/Social Services | Full Time

Salary range-  USD

The compensation range listed reflects the range Northern Light Health anticipates relying on in setting the wages for the position. The range may not necessarily include all additional compensation elements available, such as differentials, incentive programs and benefits.

Northern Light Health

Department:Community Care Team

Position is located:Northern Light Maine Coast Hospital

Work Type:Full Time

Work Schedule:8:00 AM to 4:30 PM

Salary Range : $ 19.00 - $26.64

Exempt:
No

Summary
:

Community Health Workers (CHWs) provide social support, health coaching and navigation to access healthcare and community-based services. They also advocate for systems change, connect patients to high-quality health care services. CHWs do what is needed to help each patient improve their health and well-being. They take a holistic approach that allows them to provide patient support across multiple domains, based on what the patients need.

Community Health Workers often have life experiences that have helped them to develop innate empathy, making them highly effective at developing connections and relationships with patients to help promote change. CHWs are good listeners. They are able to reflect back what they have heard from patients, and they are good at helping to set goals and action steps to achieve those goals.

Community Health Workers work with patients in multiple settings, including patient homes and communities, healthcare facilities (primary care offices, hospitals, emergency departments), and community settings such as grocery stores, gyms, or other locations where patients might need support/help. They also use the telephone and telehealth to provide patient outreach and support.

Responsibilities
:

• Excellent oral and written communication skills.
• Ability to carry out written and oral instructions.
• Ability to exercise judgment in the application of professional services.
• Comfortable with home visits and outreach;
  Make weekly follow-up calls and home visits to patients.
• Comfortable with computer data entry;
  Document each patient encounter in detail, using technology and the electronic medical record.
• Complete referrals to programs and supports that the patient needs to improve their health or social situations;
  Help patients fill out applications for benefits like insurance and food stamps.
• Meet patients in a clinic or hospital and conduct a needs assessment, including helping patients to set health goals.
• Motivate patients to meet their health goals.
• Help patients with social issues like homelessness, substance abuse and hunger.
• Assist patients with organizing their records, making follow-up appointments, and obtaining prescriptions.
• Other duties.

Other Information
:

Competencies and Skills

• Demonstrates Adaptability:
  Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.
• Effectively Communicates:
  Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
• Provides Patient-Centered Care:
  Demonstrates understanding of patient care quality and…