Patient Financial Services Counselor; Remote Job Philadelphia Pennsylvania USA,Healthcare

Position: Patient Financial Services Counselor (Remote)

Building

Location:

32nd Avenue Building Department: 1006100 PATIENT FINANCIAL SVCS - EH SS

Job Description:

Provides financial counseling to patients for their services at Essentia Health in-person and virtually. Provides assistance with navigating Essentia Health’s payment options, Medicaid eligibility, and financial assistance programs. May also perform self-pay liability price estimates. In addition, this position performs account analysis to evaluate, develop and implement an action plan to educate guarantors and help resolve their financial responsibilities. This position may also be required to assist with patient phone inquiries from the Patient Financial Services call center.

Qualified candidates will demonstrate a customer service orientation which consistently aims at exceeding patient expectations and contributes positively to the greater working environment.

Education

Qualifications:

Key Responsibilities:

Knowledge in registration, coding, insurance billing and payment methodology, self-pay collections, and exceptional customer service skills

Education Requirements:

Some trade course classes in accounting, business, and/or communications would be very beneficial in this position

Required Qualifications:

2 years of experience in Financial Counseling, Self-Pay Collections, Call Center, Billing and/or Health Care Licensure/Certification

Qualifications:

FTE: 1
Possible Remote/Hybrid Option:
Remote
Shift Rotation:
Day Rotation (United States of America)
Shift Start Time:
Day
Shift End Time:
Evening
Weekends:
Holidays:
No Call Obligation:
No
Union:
Union
Posting Deadline:

Compensation Range:

$18.71 - $28.07

Employee Benefits at Essentia Health:

medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs.
We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs.
To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health.

Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at .

Essentia Health seeks employees who embrace our commitment to patient- and family-centered care in communities both large and small. We're looking for people who are committed to making patients and their families feel known and understood. People who understand what it means to be Here with you. People who are willing to use their strengths to help others.

Our Values

Essentia Health is an Equal Opportunity/Affirmative Action Employer.

Essentia Health does not discriminate in employment because of age, color, creed, culture, disability (physical or mental), ethnicity, familial status, gender identity or expression, genetic information, language, local Human Rights Commission activity, national origin, military service, race, religion, sex, sexual orientation, socioeconomic status, or public assistance status.

Job offers are contingent upon successful completion of post-offer screenings.

Screenings includes verification of your legal right to work in the United States, a health screening and immunization review, verification of applicable licensure, certifications, education, and experience, and background checks including criminal, urine drug screen and MVR where required.