Associate Clinical Administrative Coordinator

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Associate Clinical Administrative Coordinator (2387538)

Associate Clinical Administrative Coordinator - 2387538

At United Healthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start
Caring. Connecting. Growing together.

Community and State of Colorado
has an immediate opening for a friendly, patient focused and detailed oriented
Associate Clinical Administrator Coordinator to
join our team.

Schedule:Monday-Friday: 8am-5pm MST. No nights or Weekends.

You’ll enjoy the flexibility to telecommute
* from anywhere in Colorado as you take on some tough challenges.

• Manage administrative intake of members prior authorization requests
• Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
• Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles
• Assist the clinical staff with setting up documents’/triage cases for Clinical Coverage Review
• Handle resolution/inquiries from members and/or providers
• Performs other duties as assigned

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• High School Diploma/GED
• 1+ years of healthcare related experience
• Intermediate level of proficiency with Microsoft Word (ability to create, copy, edit, and send and save documents) and Microsoft Excel (create, edit, save documents)
• Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
• Must live in a location that can receive a United Health Group approved high - speed internet connection or leverage an existing high - speed internet service

• Prior work at home experience
• 1+ years of customer service
• 4+ years of healthcare customer service experience
• Prior healthcare billing or prior authorization experience
• Experience working within the health care Industry and with health care insurance
• Experience working in a hospital, physician's office or medical clinic setting
• Knowledge of ICD-10 and CPT codes
• Experience working in a call center

• Ability to work independently and as a team, and maintain good judgment and accountability
• Demonstrated ability to work well with health care providers
• Strong organizational and time management skills
• Ability to multi-task and prioritize tasks to meet all deadlines
• Ability to work well…