Supervisor Centralized Scheduling

Peace Health is seeking a Supervisor Centralized Scheduling
- Limited Duration for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at Peace Health is $33.13 – $49.69. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

Must live within a 2-hour commute from St. Joseph Medical Center (Bellingham, WA) or the System Services Center (Vancouver, WA).

This is a remote position, but candidate may need to come in person when needed.

Responsible for monitoring the overall services, developing quality and performance indicators, gathering data for analysis as well as ensuring continuous improvement to optimize services, and stewardship of resources within established budget. Responsible for the selection, training, performance, and schedules of assigned Caregivers. Responsible for the scheduling services the department provides to multiple hospital and outpatient departments, modalities and facilities. Scheduling areas of responsibility include (not limited to) Surgery, Imaging, CVC, CBC, Endoscopy, Respiratory Therapy, Chart Building, Pre-Admission Screening.

• Links mission into day-to-day work, focuses on meeting organization/departmental targets, monitors budget variances and recommends or develops plans for improvement, ensures regulatory compliance.
• Recommends selection of staff. Monitors and evaluates performance and accountability of staff. Evaluates competence and initiates performance improvement plans to develop staff. Provides meaningful and constructive feedback.
• Works with leadership to assist in the development of policies, procedures, and enhancements to the delivery of services, and operations of the department.
• Creates efficient algorithms, guidelines and processes that are sensitive to provider needs while also anticipating the needs of all units that rely on the information collected for scheduling and coordinating procedures.
• Educates community physicians in the scheduling processes, protocols, and policies for patient safety and efficiency.
• Markets hospital services to providers and provider offices in the local and surrounding communities.
• Identifies stakeholders, troubleshoots proposed changes in practice, and utilizes exceptional communication skills to create and assess continuous improvement opportunities.
• Assigns work; plans and manages priorities, provides technical assistance, oversees staff schedules, monitors quality of work, monitors team projects, mentors staff, provides constructive feedback, oversees staff training, ensures quality improvement, provides leadership feedback on staff performance, and assists with goal setting for the team.
• Creates and maintains daily schedule by arranging cases to ensure maximum effectiveness of physicians and assistants by completing edits in a timely manner. Identifies potential resource conflicts and works with leadership to resolve.
• Communicates with PFS to ensure prior authorization of procedures.
• This position may require travel between Networks (Oregon and Washington) Home and Community
  - Home Health.
• Supports home health agency scheduling teams systemwide.
• Performs other duties as assigned.

• Associate Degree
  
  Required:
  
  in a related field or equivalent knowledge and skills obtained through a combination of education
• College Coursework Preferred:
  Medical Technology
• Bachelor's Degree Preferred:

• Minimum of 2 years
  
  Required:
  
  Scheduling and health records experience in a hospital or healthcare setting
• Preferred:
  Previous leadership training and experience

• Strong leadership and interpersonal skills. (Required)
• Ability to motivate and encourage staff. (Required)
• Proactive, takes initiative. (Required)
• Knowledgeable of creating algorithms or guidelines for coordinating surgeries, procedures and exams performed in a hospital or outpatient setting. (Required)
• Strong communication skills, both verbal and written. (Required)
• Excellent customer service and clear and concise telephone skills. (Required)
• Must have the ability to work efficiently and responsibly in and environment with multiple demands and time frames, and with minimal supervision. (Required)
• Scheduling/staffing background strongly recommended in a healthcare environment. (Required)
• Effective skills in problem solving, verbal and written communication skills, organizing and disseminating…