Telephonic Case Manager

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

• High School Diploma
• Current valid State Driver’s license and car insurance (insurance limits of 250/500)
• Registered Nurse (RN-BC)
• Outstanding English language skills: speaking, writing, grammar, professional communication
• Proficient working with PCs and Windows and MS Office Suite (ability to type/key at a moderate speed) and learn new technologies
• Excellent prioritization, problem solving, organization and time management
• Strong character:
  Dependability, Honesty, Determination and Compassion
• Obtain CCM certification after the first year of employment (applies to Case Managers who began employment as of March 2019 and all Case Managers in Texas)
• Ability and willingness to establish home office with strong internet connection
• Understanding and appreciation of excellent customer service and a desire to serve
• All credentials and licensure must be valid and maintained

• Bachelor’s Degree or Higher Education
• Related
  
  Certifications:
  
  CCM, CDMS, ACM, LCSW and/or CRC*
• Background in Nursing, Social Work, Counseling, Occupational Health, Psychology, and/or Chiropractic.

Our Human Resources emails come only from email addresses ending in  Do not respond to or share personal information with anyone claiming to represent ISYS from another email domain.

Full-Time/Part-Time Full-Time

Feel the Value of Excellence by providing quality medical case management for injured workers, coordinating appropriate care, making recommendations, and professionally communicating with insurance carriers, healthcare providers, ancillary vendors, employers, and attorneys. Make a difference by driving to and attending medical appointments in-person. Complete prompt and thorough documentation and qualify for bonus compensation. Enjoy inserting your own style into the work you do and benefiting from more flexibility s position offers the privilege to impact your earnings and the opportunity to adjust your schedule.

Do you have a strong work ethic and high integrity? Then this very rewarding and autonomous role might just be the right fit!

$88,000.00 to $ annually

Provide telephonic case management services (within the worker’s compensation industry) by utilizing professional judgment and discretion, applying professional processes, and by using professional expertise to guide complex decision making in alignment with ISYS, customer, and Case Management Society of America (CMSA) expectations.

Facilitate appropriate qualitative and timely medical care for injured workers by implementing prudent case management strategies, making appropriate recommendations to advance case progression, demonstrating proactive communication, and appropriate coordination with all parties to enable optimal recovery outcomes, including return to work determination, file progression towards Permanent and Stationary designation, and cost containment for the customer.

Facilitate timely claim resolution through proactive and professional communications, conducting case specific research, information analysis and providing appropriate advice, direction, and action plans to implement treatment and optimize realistic outcomes. This position differs from Case Manager, as primary case management duties are carried out telephonically with minimal…