Remote Client Coordinator

Location:

Remote

Duration: 3-Month Contract-to-Hire

We are seeking a detail-oriented Client Coordinator to support case processing, eligibility reviews, and medical record management in a fast-paced healthcare environment. This role is responsible for reviewing and entering case information, maintaining accurate documentation, communicating with clients and providers, and ensuring compliance with company and regulatory standards. This is an excellent opportunity for someone looking to gain experience in healthcare operations and join a growing team.

• Process cases through CMS and client portals, including entering, reviewing, and verifying eligibility and case information.

• Prepare, enter, track, and maintain data with a high level of accuracy.

• Retrieve medical records from external sources and upload them into internal databases.

• Review documentation to ensure all required information is complete and accurate.

• Respond promptly to client emails regarding case status, reports, concerns, and general inquiries.

• Communicate with providers, physicians, and clinicians to assign cases and update records accordingly.

• Maintain regular communication with internal teams regarding pending reports and case progress.

• Ensure compliance with HIPAA, CMS requirements, company policies, and quality standards.

• Utilize multiple systems and databases to enter, retrieve, and manage case information.

• 2+ years of patient access, healthcare administration, or related experience.

• Strong data entry and computer skills.

• Proficiency with Microsoft Word, Outlook, and Excel.

• Excellent written communication and professional email etiquette.

• Strong attention to detail and organizational skills.

• Ability to multitask and adapt quickly to changing priorities.

• Ability to follow instructions and learn new systems quickly.

• Comfortable working independently and performing repetitive tasks.

• Experience reviewing eligibility.

• Healthcare industry experience.

• Salesforce experience.

• Independent Dispute Resolution (IDR) experience.

• Experience reviewing contracts, legal documents, or medical records.

• Strong critical thinking and analytical skills.

• Monday through Friday

• 8:00 AM - 4:30 PM CST

• Fully remote position

• Reliable high-speed internet required

• Private, distraction-free workspace required

• First day includes virtual training and shadowing

• Performance is measured on accuracy and productivity

• Must be dependable, self-motivated, and comfortable working independently

• Detail-oriented with a strong focus on accuracy

• Comfortable reviewing medical records and documentation

• Strong communication and problem-solving skills

• Dependable with a strong work ethic

• Willing to ask questions and seek clarification when needed

• Interested in healthcare administration and medical review processes

• Comfortable working in a role that involves repetitive tasks and high-volume data entry

This role is expected to convert to a permanent position after the initial 3-month contract period, provided performance and attendance expectations are met. This is a great opportunity to join a growing team and build a long-term career within the healthcare review industry.

This is a Contract to Hire position based out of Rockford, IL.

The pay range for this position is $15.00 - $15.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length…