Billing Representative - Hybrid Remote

City/State:
White Plains, New York

Department:
Admitting Work

Shift: Day

Work Days: MON-FRI

Scheduled

Hours:

8 AM-4 PM

Hours Per Pay Period: 75

Pay Rate/Range: $27.61 - $41.42

The Patient Accounts Billing Representative is responsible for review of unbilled claims and bills, assure timely billing and claim resolution to expedite payment. Process all accounts in order to minimize billing time and maximize cash flow. Completes the editing of claims in the HIS system. Completes the processing of claims either on paper or electronically to third party carriers. Completes follow-up on aged accounts as directed.

Review trial balance reports and processed late charges.

• Understands and adheres to the WPH Performance Standards, Policies and Behaviors
• Insure adherence to federal and state billing regulations
• Completes accurate billing to all third-party insurance carriers
• Monitors host system and biller scrubber to insure timely resolution of unbilled accounts
• Completes review of third-party trial balance reports within the current month
• Researches and initiates refunds to patients or insurance carriers as needed
• Sends inquiries to patients regarding inaccurate or incomplete information
• Completes charge adjustments and allowances entries on accounts as needed
• Recodes accounts by insurance carrier and plan number and enters into the HIS for re-billing purposes
• Processes rejections on third party accounts
• Reviews mail correspondence and responds accordingly
• Review on-line billing edits for errors, corrections, or missing information.
• Enter necessary corrections into HIS
• Assists with telephone calls as needed
• Completes rebilling process for late charges daily
• Monitors host system and bill scrubber for billing delays and to expedite processing
• Performs all other related duties as assigned

• High School Required 1-3 years Clerical and business aptitude with 1-2 years of Hospital experience required
• Required less than 1 year Medical terminology
• Preferred Clerical experience required (Medium proficiency)
• Basic Computer skills (Medium proficiency)
• Patient Financial Svcs Spec - HBI Learning Must be completed during onboarding process
• Upon Hire

White Plains Hospital Medical Center is an equal employment opportunity employer. White Plains Hospital Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

White Plains Hospital is a proud member of the Montefiore Health System, serving as its tertiary hub of advanced care in the Hudson Valley. The Hospital is a 292-bed not-for-profit health care organization with the primary mission of providing exceptional acute and preventive medical care to all people who live in, work in or visit Westchester County and its surrounding areas.

White Plains Hospital has outpatient medical facilities across Westchester, including multispecialty practices in Armonk, Hawthorne, Larchmont, New Rochelle, Rye Brook, Scarsdale, Somers, Yonkers and Yorktown Heights; and Scarsdale Medical Group locations in Harrison and Scarsdale.

White Plains Hospital is fully accredited by the Joint Commission, and in 2025 received another 5-star rating from the Centers for Medicare & Medicaid Services (CMS) — the highest distinction offered by the federal agency – for the fourth consecutive year.

In addition, the Hospital received its third Magnet® designation from the American Nurses Credentialing Center (ANCC), a distinction held by only two percent of hospitals in the country.

White Plains Hospital has consistently received the Outstanding Patient Experience Award from Health grades®, and in 2025 was awarded an “A” Safety Grade from the Leapfrog Group for the 14th consecutive time.