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Remote Call Quality Auditor & Trainer – Bilingual

Remote / Online - Candidates ideally in
Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Firstsource
Remote/Work from Home position
Listed on 2026-10-06
Job specializations:
  • Healthcare
  • Language/Bilingual
    Bilingual, English Speaking
Salary/Wage Range or Industry Benchmark: 52000 - 78000 USD Yearly USD 52000.00 78000.00 YEAR
Job Description & How to Apply Below

Sourcepoint, a Firstsource company, is hiring a Quality Auditor to identify, analyze and improve quality across client contracts. This remote, work-from-home role supports SLA metrics through audits, reporting, and training initiatives.

You will collaborate with departments, review quality reports, and conduct development sessions to ensure employees meet high standards. Requirements include bilingual Spanish/English, call center experience, and MS Office proficiency.

Consider building your career as a Remote Call Quality Auditor & Trainer – Bilingual at Firstsource.

We are looking to fill the Remote Call Quality Auditor & Trainer – Bilingual position at Firstsource in Louisville, KY, United States.

The Remote Call Quality Auditor & Trainer – Bilingual role at Firstsource is now open for applications in Louisville, KY, United States.

Join us at Firstsource as our next Remote Call Quality Auditor & Trainer – Bilingual in Louisville, KY, United States.

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