Remote Medicare Call Center Manager - Quality & Compliance
Helena, Lewis and Clark County, Montana, 59604, USA
Listed on 2026-10-06
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Healthcare
Healthcare Management -
Management
Healthcare Management
Humana Inc. is seeking a Manager, IFG Agnostic Call Center to lead the Medicare call center, ensuring SLAs, KPIs, and quality member interactions.
You will coach supervisors, monitor performance, and partner with Enrollment, Claims, Care Management, IT, and Legal teams to drive continuous improvement.
Required:
Active Health Insurance License, 2+ years of healthcare call center leadership, Medicare experience, CMS/HIPAA knowledge, and KPI management.
This role, Remote Medicare Call Center Manager - Quality & Compliance at Humana Inc, could be your next career step.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Helena, MT, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 70..
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