Medicare Advantage Member Support Lead; Remote
Somerville, Middlesex County, Massachusetts, 02145, USA
Listed on 2026-10-07
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Healthcare
Mass General Brigham Health Plan Holding Company, Inc. is seeking a Medicare customer service professional to handle inquiries, resolve concerns, and guide members on benefits, claims, billing, and enrollment via phone, email, and in-person interactions.
The role emphasizes documenting interactions, collaborating with billing and care teams, educating members on preventive services, and meeting performance metrics while maintaining HIPAA confidentiality.
As a Medicare Advantage Member Support Lead (Remote), you will play an important part at Mass General Brigham Health Plan, Inc. in Somerville, MA, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Medicare Advantage Member Support Lead (Remote) role in the description above.
We appreciate your interest in this position.
Join Mass General Brigham Health Plan, Inc. and contribute to our ongoing work.
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