Case Mgr MWHS - Billingual

• Recruit and maintain a caseload of up to 50 participants and conduct monthly contact with each participant on the caseload. Must serve 100 participants within a program year.
• Establish and maintain cooperative, trusting relationships with individuals, families, and clinical/community-based organizations.
• Use language that conveys caring and is non-judgmental.
• Identify and share appropriate Healthy Start information and encourage and/or navigate referrals to and from clinics, community-based organizations.
• Use a range of outreach methods to engage individuals and groups in diverse settings.
• Complete required assessments, including Healthy Start tools to better understand participants, their families and their communities.
• Assist participants/families with creating goals that will be documented on an Individual Family Service Plan, which must be updated quarterly.
• Provide home-based services to women, men, and infants/children to provide health education, breastfeeding/lactation support, doula services, and other case management-related activities.
• Discuss the importance of and promote father/partner engagement with the infant/child with all participants.
• Explain the importance of well-child visits, including immunizations, and assist participants in finding a medical home for their infant/child and keeping recommended appointments.
• Discuss the importance of ongoing parent-child interactions, including reading to infants/children every day
• Screen and refer for substance abuse and postpartum depression treatment as indicated.
• Assist participants with completing a Family Reproductive Plan.
• Educate prenatal clients about child development and skills to enhance child development and provide developmental screenings utilizing ASQ SE 2 and ASQ 3 screening tools.
• Educate participants about infant safety, including safe sleep practices for baby.
• Assist in identifying children with special needs and make the necessary referrals. Explain the importance of well-child visits, including immunizations, and assist participants in finding a medical home for their infant/child and keeping recommended appointments.
• Advocate for and promote the use of culturally and linguistically appropriate services and resources within the Healthy Start program and with the diverse community partners.
• Understand organizational policies and procedures and ensure all work efforts conducted are consistent with Healthy Start guidelines and SGA policies and procedures.
• Contribute to the agency’s efforts related to prevention and integrated service delivery with other community providers. Demonstrates knowledge and is involved of the agency’s Continuous Quality Improvement Activities.
• Demonstrates knowledge and is involved of the agency’s Continuous Quality Improvement Activities.
• Maintain client family records as required by the agency and program standards.
• Compile and enter data into ETO as required by the Program and agency.
• Provide data and information that will assist in program reporting.
• Inform the Healthy Start Team of resources available to community families.
• Develop a consistent schedule to visit with program participants.
• Comply with HIPAA regulating stipulations.
• Perform additional duties as assigned.

Education:

• Bachelor’s degree in Social Work, Early Childhood or a related field required.

Experience:

• Experience working with mothers, fathers, and families.
• Experience in case management.

• Sensitivity to cultural diversity is required. Ability to communicate and cooperate with diverse families, various professionals, and community groups
• Strong ability to network and develop professional partnerships.
• Ability to work flexible hours, including occasional evenings & weekends.
• Ability to write routine reports and…