LevelLifestyle Coach - Remote

Improve the lives of others while Caring. Connecting. Growing together.

Job Description
- Level2 Lifestyle Coach
- Remote (2390437)

At United Healthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring.

Connecting. Growing together.

Level2 is a digital health company focused on helping individuals manage and improve their Type 2 Diabetes through a combination of technology, personalized coaching, and clinical care.

Level2 Offers:

• Continuous Glucose Monitoring (CGM):
  Real-time insights into how the body responds to food, activity, stress, and sleep
• Personalized Guidance:
  Tailored recommendations based on CGM data to support sustainable lifestyle changes
• Virtual Care Team: A collaborative team of doctors, nurse practitioners, nurses, coaches, and registered dietitians
• Digital Tools:
  App-based platform for tracking progress, communicating with care teams, and receiving daily action steps
• Program Goal:
  Lower A1C, reduce or eliminate medications, and promote a healthier lifestyle

The Lifestyle Coach reports to the Coaching Team Lead and manages a roster of approximately 450 active participants with Type 2 Diabetes through telephonic and chat communication. This certified professional supports sustainable health and wellness behavior change through member-centric coaching, aligned with the National Board for Health & Wellness Coaching (NBHWC) scope of practice.

Lifestyle Coaches serve as the primary point of contact for members, guiding them through meaningful lifestyle changes and coordinating care with Registered Dietitians, Nurses, and Providers as needed.

You'll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Deliver structured coaching sessions via phone, chat, and group formats
• Tailor sessions based on member tenure, Time in Range (TIR), and Stage of Change
• Apply motivational interviewing, active listening, and behavior change techniques
• Help members identify strengths, resources, and barriers
• Guide goal-setting using realistic, measurable, and meaningful health outcomes
• Conduct 15-30 minute telephonic coaching sessions using evidence-based information

*** Candidates must be available to work Monday - Friday 8:00 am - 5:00 pm CST (3 days/week) and 11:00 am-7:00 pm CST (2 days /week)***

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• National Board Certified Health and Wellness Coach (NBC-HWC) or working on attaining it
• 1+ years of Coaching/Behavior Change experience with proven results
• Experience working with groups and individuals virtually (telephonic, etc.)
• Experience working in healthcare environment regulated by HIPAA
• Proficient in Microsoft Word, Excel and Outlook
• Proven excellent written and verbal communications skills

Preferred Qualifications:

• Bachelor’s degree or higher in a related field
• Additional professional certifications in health/wellness
• Background in health and wellness

* All employees working remotely will be required to adhere to United Health Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary,…