Remote Certified Medical Assistant – Medicare Wellness Screenings

• Conduct Medicare Annual Wellness Visit screening questionnaires with patients by phone
• Make outbound calls to scheduled and eligible patients
• Document patient responses accurately in the EMR during the call
• Assist eligible patients with scheduling their wellness screening
• Communicate clearly and professionally with patients and clinic staff
• Maintain complete, accurate, and compliant documentation

This is not a traditional hands‑on Medical Assistant position. There is no rooming patients, taking vitals, giving injections, or other in-office clinical work.

• Our strongest screeners are able to balance patient experience, accuracy, and efficiency.
• Comfortable making and receiving a high volume of patient calls
• Able to speak with a patient while documenting accurately at the same time
• Most screening calls completed efficiently, generally within 20 minutes
• Consistently meets productivity and quality expectations
• Strong attention to detail with minimal documentation errors
• Dependable attendance and communication
• Receptive to coaching and willing to ask questions when unsure

• Current Medical Assistant certification
• Experience communicating directly with patients or customers
• Strong typing and computer skills
• Ability to listen, talk, and document simultaneously - this is one of the most important skills for success in this position
• Familiarity with common medications, medical conditions, and healthcare terminology
• Comfortable learning and working in EMRs and Microsoft Office
• Able to work independently in a remote environment while staying connected with your team
• Spanish/English bilingual skills are strongly preferred, but not required

• Fully remote
• 35-40 hours per week
• Monday-Friday schedule
• Private, quiet workspace where patient conversations cannot be overheard
• Reliable high-speed internet
• Much of your workday will involve speaking with patients while documenting simultaneously

• $17-$20/hour based on experience
• Monthly performance-based bonus opportunities
• Consistent weekday schedule