Manager Multi-Brand Solutions EMEAA

Hotel: Corp Windsor, Windsor One, Arthur Road, IHG Hotels & Resorts, SL4 1RS

Due to an internal promotion, we are looking for a Manager, Multi-Brand Solutions (EMEAA), working alongside our Director of Multi-Brand Solutions and part of our global Guest Shared Services team based in our Windsor Headquarters, UK.

This exciting role will help deliver new programmes scale across all Brand categories. These programmes will be focused on delivering an improved guest experience, drive owner value, or support hotel operators. The manager will also manage the EMEAA Digital Guest Experience agenda.

This is a highly collaborative, fast paced role ideal for someone passionate about working with cross-functional partners to create ideas, problem solve, pilot, and launch new initiatives to support our hotels.

• Determine strategic objectives and develop the corresponding tactical initiatives that can span across multiple brands. Determine how/ if these initiatives would need to flex by brand
• Pilot new programmes in hotels and determine operationally the best way to roll‑out/ embed across all brands
• Manage cross‑functional teams or work cross‑functionally to ideate and execute new programmes
• Work with upper management and franchisees to gain support and input into service and product initiatives, and to communicate regarding programme successes, issues, changes, etc
• Review and analyse market and industry data to understand current trends within the Hospitality Industry by brandand category

• A degree in Marketing, Hospitality, or equivalent experience
• Significant experience in marketing and/ or hotel operations
• Experience of networking and influencing within a franchise organisation , managing multiple stakeholders
• Demonstrated project management experience from concept through to implementation
• Demonstrated knowledge of branding and brand management, including research methodology and design (basic measurement and statistics)
• Strong analytical skills with the ability to process data with a mind towards identifying and communicating insights and key conclusions from the data
• Experience of working with consumer research, translating data and insights to establish existing trends
• Ready to influence and support brand strategy, bring ideas, and help shape the future of guest experience across a global business?

We’d love to hear from you, apply now and bring your ideas to life across our EMEAA region.

Closing date for applications Sunday 1 st March 2026

LI-HYBRID

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws.

We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.