Assistant General Manager

Wage Range: $150,000–$160,000 annually, plus performance-based bonus.

An exciting leadership opportunity is now available at Archer Hotel Napa — in the heart of downtown Napa. We are seeking a seasoned Assistant General Manager / Hotel Manager to oversee all facets of hotel operations, with primary responsibility for the Rooms Division, Spa, and Food & Beverage departments.

This dynamic leader will be deeply involved in sales and revenue strategy, daily operations, budgeting, and team leadership — balancing strategic vision with a hands-on, floor-focused approach. The AGM exemplifies Archer brand standards through personal engagement, visible leadership, and a commitment to delivering attentive, courteous, and efficient service to every guest — from pre-arrival through departure.

Working closely with Sales & Revenue, Engineering, Finance, Marketing, and HR, this role ensures operational excellence while maximizing overall revenue, occupancy, and flow throughout the hotel. In the absence of the General Manager, the AGM assumes full responsibility for all hotel operations.

This is a key leadership role for someone who thrives in an upscale, high-energy environment, can inspire teams, drive results, and elevate the guest experience in the heart of wine country.

Lodge Works is a privately held hotel development and management company. While our name isn't on the hotels themselves, our extraordinary culture is at the heart of our 18 hotels — including our award-winning Archer Hotel boutique collection and our portfolio of other great brands with familiar names, such as Hyatt Place, Hyatt House, Aloft, and Hampton Inn.

We're thrilled to be considered industry innovators with a rich 40+ year history. Yet, what we are most proud of is the strong family culture we have developed and maintained while growing to 950+ employees nationwide. At Lodge Works, hospitality is more than just the industry in which we work; it defines everything we do. Maybe it's because we're grounded in Midwestern hospitality (our home office is in Wichita, Kansas, while our hotels are scattered across the U.S.).

Or maybe it's because we actively work to make hospitality (with each other, our guests, our clients and partners) the foundation upon which everything is built.

The Assistant General Manager (AGM) is involved in all facets of property management, including sales and revenue, operations, budget and personnel. The AGM is responsible for leading, supervising and managing the Front Desk, Night Audit, Accounting, Concierge and Reservations. They are responsible for providing and ensuring attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy.

They are also responsible for reservation and inquiry calls, accounts payable and accounts receivable. Additional duties include working with Food and Beverage, Housekeeping and Engineering when applicable. The AGM tends to all facets of the hotel in the absence of the General Manager (GM).

• Interview, select, train, schedule, coach and support associates, ensuring that they perform in accordance with established brand and hotel standards and consistent with Lodge Works' core values.
• Oversee hotel departments to ensure that the optimal level of service and hospitality are provided to guests.
• Oversee the property accounting functions, including but not limited to accounts payable and receivable, house bank audits, petty cash and tax.
• Tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness, quality of asset and service throughout the property.
• Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues.
• Maintain regular attendance in compliance with Lodge Works standards as required by scheduling, which varies according to the needs of the hotel.
• Acts in the capacity of GM in their absence.
• Maintain current licenses and permits as prescribed by local,…