Conference Services Manager – job_id_Job

Overview

As a Conference Services Manager you will have the opportunity to create memorable experiences for our guests at Kona Kai Resort and Spa.

This role is responsible for banquet services, and is the key liaison between the client and the hotel to provide execution and supervision of meeting and event banquet functions. The Conference Services Manager provides detailed event orders, diagrams, and group resumes. This role will provide exceptional service for maximum re-booking achievement and upsell for profitability and unforgettable experiences. This is a highly visible role in which you directly impact the guests visit and have the ability to create memories that will last a lifetime!

Coordinate and supervise all banquet services, manage event orders, diagrams, and group resumes, and serve as the liaison between clients and hotel staff to ensure the successful execution of meetings and events.

• Refined verbal and written communication skills
• 2+ years’ experience in Conference Services with social and corporate groups
• Strong time management skills and proven demonstration of grace under pressure
• Experience in taking care of guests in a fast paced environment
• Flexible schedule availability to include early mornings, late nights, and weekends
• Performs other duties, as assigned, to meet business needs

Kona Kai is an equal opportunity employer which does not discriminate on the basis of race, national origin, religion, age, color, sex, disability, sexual orientation, gender, veteran's status, genetics, or any other characteristic protected by local, state, or federal laws, rules or regulations.