Housekeeping Operations Manager - Leeds​/Birmingham

Location: Middleton Park Ward

?? Operations Manager - Housekeeping (Hotel Sector) | £44,000-£45,000  Car  Benefits | Leeds/Birmingham Areas Are you a housekeeping professional ready to take the next step into multi-site operations management? Do you have a deep understanding of hotel housekeeping and enjoy leading people to deliver service excellence? If so, we'd love to hear from you! About the Company We are a dynamic and growing business providing outsourced housekeeping services to the UK hotel industry.

Working with well-known hotel brands across the country, we deliver high-quality housekeeping operations and staff management services. Due to continued growth, we're now seeking an Operations Manager to support and manage a number of hotel sites across the Midlands and Yorkshire regions. This is an exciting opportunity to join a forward-thinking organisation with strong values, supportive leadership, and long-term career potential.

What You'll Be Doing:
Overseeing housekeeping operations across a portfolio of hotel sites Supporting and managing site-based teams to ensure service standards are consistently high Working from home, with 3-4 days per week spent on-site Leading on recruitment, onboarding, compliance, audits, and team development Monitoring KPIs and supporting budgeting, forecasting, and process improvements Assisting with the mobilisation of new sites and supporting client relationships

About You:

You have a strong understanding of hotel housekeeping operations and experience running or supporting busy departments You're currently in a similar multi-site role or ready to step up from a senior hotel housekeeping position You have excellent leadership and people management skills You understand the full operational process, including rotas, stock, compliance, and budgets You hold a full clean UK driving licence and are happy to travel regularly across Leeds, Birmingham, Yorkshire, the Midlands, and surrounding areas You are flexible, proactive, and comfortable working independently

What We Offer:

£44,000 - £45,000 per year Permanent, full-time contract Company car  laptop  phone Private health insurance Life insurance Pension scheme Mental health & wellbeing support Family and personal health support services Clear long-term career progression opportunities

Location:

This is a home-based role, but due to the travel requirements, you must be based in or around the Leeds or Birmingham areas.