Housekeeping Operations Manager; m​/f​/d

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world
? That your workplace should be a place with personality and soul
, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music and the heartbeat of our Ruby Tessa
.

Our Ruby Tessa looks straight ahead into the future of Rotterdam. Born from a city that chose progress over nostalgia, she captures Rotterdam’s fearless post-war spirit and its belief that tomorrow is built today. Inspired by the optimism of 1950s modernism and the bold visions of futurism, we’ve mixed clean architectural lines with playful retro‑future accents and a confident ’80s edge.

Ruby Tessa is a place to pause, reset and tap into a city that never stops moving forward. With 225 rooms, she rises in Galshaven, just southwest of the city centre, putting Rotterdam’s historic heart, the iconic Market Hall and excellent transport connections within easy reach – while the skyline around you proves one thing: the future is now.

We are a fast‑growing hospitality group with existing hotels and work spaces in some of Europe’s most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy
, creating a contemporary and affordable form of luxury.

Trust us, you won’t get bored, as you:

• lead our housekeeping team, which includes both internal staff and external cleaning companies, with no distinction between them
• check all guest rooms and public areas daily for cleanliness and ensure compliance with Ruby’s housekeeping quality standards
• are responsible for orders, delivery bills and service checks, procurement of work and consumable materials, always keeping within the housekeeping budget
• maintain regular communication with our hotel maintenance team regarding upkeep and repair tasks
• collaborate closely with the Rooms Division office at our corporate headquarters in Munich
• take care of plants, floral arrangements, and seasonal decoration
• manage lost and found items and their return, because nothing slips through your fingers

• at least 2 years of experience in a similar position, ideally in a lifestyle hotel, and know what it takes to work effectively with external companies
• a strong passion for cleanliness and order, with a keen eye for detail
• think and act in a cost‑ and eco‑conscious way because it matters to you
• a strong communicator, know how to assert yourself, and stay flexible even in stressful situations
• presenting yourself confidently, bringing joy to the workplace, and humour is second nature to you
• enjoying working with international guests and know exactly how to respond smartly to their diverse needs
• speaking fluent Dutch and English

• your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?
• better together – at work, during team events or just because it’s Monday
• sip, snack, repeat with your Ruby F&B‑Credit
• no more excuses – we support your sports program
• LEGEN…wait for it…DARY staff rates - for you and your travel buddy
• no matter how you get to work – a mobility allowance comes on top
• take it to the next level – secure yourself some extra cash through talent scouting, positive reviews and an individual bonus agreement
• level up your game – trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does
• innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it

Whether you’re a social butterfly with a flair for cocktail‑shaking, a creative soul with an eye for design, or a pro at planning and behind‑the‑scenes magic – there’s a place for you ’re always looking for friendly faces and passionate team players
.

Not perfect CVs, but great personalities
, who’ll help us create hotels and work spaces with character and soul
. So, whatever makes you tick, join us and start your Ruby story.

We believe that…

• you can love whoever you want
• you should decide for yourself whether and with which pronouns you would like to be addressed
• you can be proud of your heritage and culture
• you don’t have to justify your religion or worldview
• you are good, just as you are and make our team and Ruby’s diversity unique

We can’t deal with: isms. Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.

Any questions about our pitch? Then contact us at  or

Your Ruby Recruitment Team