Remote Volunteer Guest Experience & Hospitality Coordinator — Legacy Lounge
Seattle, King County, Washington, 98127, USA
Listed on 2026-08-01
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Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning
With your generosity, we fund youth empowerment programs that provide underserved youth and young people with a safe place to call home, a family that loves them, a feeling of community, and opportunities to learn, build self-esteem, and have fun.
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Help Believe in Me create a warm, inclusive, and well-organized guest experience for Legacy Lounge donor-education events.
The volunteer Guest Experience & Hospitality Coordinator supports approved virtual and optional Seattle-based gatherings, helping attendees feel welcomed and informed while protecting privacy and professional boundaries.
Responsibilities- Prepare guest journeys, welcome messages, host notes, accessibility checks, FAQs, and hospitality plans
- Coordinate virtual waiting rooms, introductions, navigation, breaks, questions, and event transitions
- Support approved local hospitality planning without making purchases or vendor commitments independently
- Provide neutral directions to educational resources and appropriate contacts
- Respect name, contact, attendance, accessibility, dietary, and donor-preference information
- Avoid asking about wealth, estate details, gift intentions, or personal circumstances
- Never provide individualized legal, tax, investment, or estate-planning advice
- Document feedback and recommend guest-experience improvements
- Escalate privacy, conduct, accessibility, safety, or professional-boundary concerns
- Experience in hospitality, guest services, events, donor relations, customer service, community engagement, or nonprofit programs
- Warm, discreet, inclusive, organized, and professional communication
- Comfort with virtual event platforms and remote coordination
- At least 21 years old and willing to complete screening
- Ability to follow confidentiality and planned-giving boundaries
This is a remote, project-based role available within the United States. Expect approximately 2–5 hours per event.
Questions volunteers
Believe in Me
107 Spring Street, 2nd Floor
Seattle, WA 98104
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