Event Operations Coordinator

Event Operations Coordinator

Hybrid in NY, NJ, CT

Full-time

RTM is looking for an enthusiastic, organized, and driven Event Operations Coordinator to join our Event Operations team. In this role, you’ll manage the end‑to‑end logistics associated with planning, coordinating, and executing our conferences and events — from rooming lists and vendor relationships to on‑site execution at our partner hotels.

• You love to travel and genuinely enjoy meeting new people
• You can juggle multiple projects simultaneously without dropping the ball
• You are an exceptional communicator — in writing and on the phone
• You’re a self‑starter who is highly organized, detail‑oriented, and committed to accuracy
• You work well under pressure and know how to prioritize competing deadlines
• You follow up and follow through — every time
• You’re comfortable with technology and pick up new tools quickly
• You’re passionate about professional development and the events world

• Plan, coordinate, and execute meetings, conferences, seminars, and special events from start to finish
• Manage all phases of event logistics through detailed communication, including meeting room layouts, hotel rooming lists, transportation, A/V equipment, event registration, and on‑site execution
• Travel nationally for up to 6 events per year, typically 4–5 days per event
• Work with external vendors on A/V, entertainment, lighting, event supplies, and other inventory needs
• Create, monitor, and manage event timelines and attendee profiles in Airtable
• Collaborate with internal teams to produce event collateral, materials, and post‑event follow‑up activities
• Build and maintain relationships with a diverse network of individuals, vendors, and hotel partners

• Ability to travel
• Bachelor's degree
• Self‑starter, extremely organized and detail‑oriented with a strong commitment to accuracy
• Must be proactive and have the ability to work under pressure
• Balance and prioritize multiple deadlines at once
• Exceptional follow‑up and follow‑through skills
  
  Competency with technology and ability to learn new software and applications
• Professional telephone and writing skills for communication with attendees

• Experience with Airtable, CVENT, Alchemer, or Adalo
• Prior experience working with group catering or hospitality at a major hotel brand (Marriott, Hyatt, Hilton, IHG)
• 1–2 years of experience in the hospitality industry (internship experience qualifies)

• 15+ PTO Days
• Flexible/Hybrid work model (work from home and remote opportunities)
• Medical/dental/vision coverage
• 401(k) matching plan after 9 months of continuous full‑time employment
• Pre‑tax commuter benefits
• All expenses paid travel to major cities
• Opportunity for lateral and vertical movement within the company, inter/intra departmentally

Salary $45,000 + Quarterly Bonuses

RTM Business Group, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, disability, or any other federal, state, or local protected class.