Event Planner

Job Title - Event Planner

Department – Conference &Events

Contract Type – Full Time, Permanent

Rate of Pay – £13.76 per hour

Hours – 40 Hours per Week

Location – Celtic Manor Resort, Newport

– REQ
6786

Join the"Greatest Story in Hospitality" by becoming one of our Conference& Events Hospitality Heroes as an Event Planner at theworld-renowned Celtic Manor Resort.

This is an exciting opportunity to play a key role in delivering exceptional conferences,exhibitions, gala dinners, corporate events and high-profile occasions at oneof the UK's leading resort destinations.

Acting as the primary point of contact for your clients, you'll guide them through every stage of their event journey,ensuring every detail is flawlessly planned and expertly delivered.

If you thrive in a fast-paced environment, enjoy building strong client relationships and love seeing events come to life, we'd love to hear from you.

• Previous experience in event planning, event sales or conference and banqueting operations
• Excellent communication and relationship-building skills
• Strong organisational skills and exceptional attention to detail
• Experience managing multiple projects and deadlines simultaneously
• Excellent IT skills and confidence using booking, CRM or event management systems
• Apassion for customer service and creating memorable experiences
• Commercial awareness and confidence identifying upselling opportunities
• Aqualification in Hospitality, Events Management or a related discipline would be advantageous

• Manage your own portfolio of conferences and events from handover through to completion
• Build strong relationships with clients, providing expert advice and guidance throughout the planning process
• Produce accurate Event Orders and ensure all departments are fully informed ofclient requirements
• Coordinatepre-event meetings, site visits, menu tastings and client show rounds
• Liaise closely with operational departments to ensure seamless event delivery
• Meetand greet clients during their event and act as their key point of contacton-site
• Manage event amendments, ensuring all relevant teams receive updated information promptly
• Monitor event revenue, deposits and contractual commitments, maintaining accurate records within Delphi
• Maximise revenue opportunities through the promotion and upselling of Resort facilities and services
• Gather client feedback, complete post-event reviews and support future business opportunities

• Accessto career development training from day one
• Discounts on food & beverage and hotel stays
• Discounted leisure membership
• FreeGP virtual appointment service
• 24/7wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end-of-year awards

• I am equipped, trained, and supported to do the best job I can
• I am proud to be part of The Celtic Collection and would recommend it to others
• I work in an inclusive, friendly, positive and constructive environment
• I am encouraged to learn, grow and develop and to try new things in my role
• I am thanked and recognised for the work I do, and my views and ideas are valued
• I am crystal clear about our ambition, and I can contribute to it everyday

In accordance with UK immigration legislation, all applicants must have the legal right to live andwork in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior toemployment, in line with Home Office guidance.

The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensurea fair and inclusive recruitment process for all candidates.