Remote Cruise & Resort Experience Coordinator
Peoria, Peoria County, Illinois, 61601, USA
Listed on 2026-10-02
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Hospitality / Hotel / Catering
Travel Industry, Customer Service Rep, Event Management & Planning, Resort/Retreat -
Customer Service/HelpDesk
Travel Industry, Customer Service Rep, Event Management & Planning, Resort/Retreat
From choosing the right cruise ship to finding a resort that checks all the boxes, sometimes the biggest challenge for travelers is simply figuring out which option is right for them.
As a Cruise & Resort Experience Coordinator
, you'll help clients navigate those choices.
You'll learn about cruise lines, ships, resorts, destinations, accommodations, and onboard or on-property experiences while helping clients research and coordinate their vacations.
Your RoleClient requests will vary, but your work may involve:
- Learning about a travelers vacation preferences and priorities
- Researching cruise itineraries, ships, resorts, and destinations
- Comparing accommodations and available vacation options
- Helping clients understand differences between properties or experiences
- Coordinating reservations and vacation components
- Researching excursions, activities, and additional experiences
- Providing reminders and important travel information
- Following up before departure
- Supporting clients when questions or changes arise
Previous industry experience isn't required.
You'll have opportunities to complete training from cruise lines, resorts, destinations, and other travel suppliers while developing your knowledge over time.
We're looking for people who are curious, dependable, detail-oriented, and comfortable communicating with clients.
A background in hospitality, customer service, sales, education, events, or administrative support can be especially helpful.
Why This Opportunity?This remote role offers flexible scheduling, ongoing mentorship, professional development, and access to travel-industry training and resources.
It's particularly well suited for someone who enjoys learning the differences between products and then helping another person figure out which one fits them best.
If you love the idea of becoming the person who can confidently answer, "Which cruise or resort should I choose?" we'd like to hear from you.
Basic Requirements- Applicants must reside in the United States, United Kingdom, Australia, Spain, or Latin America
. - Access to a computer or smartphone with reliable internet.
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