Remote Catering Operations Manager

Our client, a rapidly expanding national catering and events company, is seeking an experienced and proactive Catering Operations Manager to join their team in a fully remote capacity. This role is critical for overseeing and optimizing the operational efficiency of catering services delivered across various locations. The ideal candidate will have a strong background in managing complex logistics, ensuring high standards of service delivery, and implementing operational improvements from a remote setting.

You will work closely with a network of kitchens, event managers, and delivery teams to ensure seamless execution of catering services, from initial client engagement to final delivery. This position demands exceptional organizational skills, a deep understanding of food safety and hygiene protocols, and the ability to lead and manage teams virtually. As a fully remote position, you will have the autonomy to structure your work, focusing on strategic oversight and operational excellence without the constraints of a traditional office, contributing to the company's growth and reputation for reliable, high-quality catering nationwide.

• Oversee daily catering operations nationwide, ensuring efficiency, quality, and adherence to company standards.
• Develop and implement operational strategies to improve service delivery and customer satisfaction.
• Manage and coordinate with a network of catering kitchens and third-party vendors to ensure consistent service.
• Implement and enforce rigorous food safety, hygiene, and sanitation protocols across all operational sites.
• Monitor key performance indicators (KPIs) and analyze operational data to identify areas for improvement.
• Manage inventory, procurement processes, and cost controls to optimize profitability.
• Develop and maintain strong relationships with internal teams, clients, and external partners.
• Lead and mentor operational teams remotely, fostering a culture of accountability and high performance.
• Troubleshoot and resolve operational challenges promptly and effectively.
• Ensure compliance with all relevant local and national regulations pertaining to food service operations.

• Minimum of 6 years of experience in catering or food service operations management, with a significant portion in a supervisory or managerial capacity.
• Proven experience managing multi-site operations or a large volume of events remotely.
• Strong understanding of food safety, HACCP, and health regulations.
• Excellent leadership, communication, and problem-solving skills, adaptable to remote team management.
• Proficiency in using remote work tools, project management software, and ERP/inventory systems.
• Demonstrated ability to analyze data, identify trends, and implement operational improvements.
• Experience in budget management and cost control within the food service industry.
• Must have a dedicated home office setup with reliable internet connectivity.
• Ability to work independently, prioritize tasks, and manage time effectively in a remote environment.
• A degree in Hospitality Management, Business Administration, or a related field is advantageous.

• Fully remote work position offering unparalleled flexibility and work-life balance.
• Competitive salary with performance-based bonuses.
• Opportunity to drive operational excellence for a leading national catering company.
• Professional development and training opportunities.
• Be part of a dynamic and innovative team shaping the future of remote catering operations.
• Contribute to the success of diverse and exciting catering projects nationwide.