Conversions Project Lead; Remote
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-11-05
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Hospitality / Hotel / Catering
Hotel Management, Hospitality & Tourism
Summary The Opportunity
The Openings & Conversions Project Lead role is a dynamic role focused on overseeing and ensuring a seamless transition for new and existing hotel properties. This role combines project management, training, and operational support with a strong emphasis on brand standards during hotel openings or the transition process. If you're considering this role, you should be comfortable with frequent travel, highly organized, and able to train teams on a variety of operational and brand standards.
You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
WhyNow?
This is an exciting time to be are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our PeopleWhat sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list since 2013.
This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.
The RoleThis role requires a high level of expertise in hospitality and project management, especially in operations, training, and brand standards, as well as the capability to oversee multiple large-scale projects and collaborate with diverse teams.
Training & Operational Support- Act as a corporate resource for hotel openings, focusing on training and supporting hotels in Food and Beverage, Rooms, Brand Standards, Quality Assurance, Brand Programs, and Operational Efficiencies.
- Deliver on-site training for hotels that require operational improvements, as directed by the Regional VPs of Operations, VP of Openings & Transitions, and the Director of Openings & Transitions.
- Host and manage pre-opening, Conversion, and de-flag calls for all assigned hotels.
- Liaise with property RVPs, document call details, and distribute notes for follow-up. Upload all relevant documentation to Pacer.
- Host virtual HyBar training for assigned openings, collaborating with design services, project services, engineering, and operations to ensure the hotel opening is on track and identify adjustments as necessary.
- Schedule and conduct conference calls with hotels and vendors to review Food and Beverage Brand Approved Products, training schedules, and operational progress during the pre-opening phase.
- Develop training schedules tailored to each hotel opening and arrange discussion calls with hotels to confirm their readiness.
- Guide hotels in implementing Brand Programs, F&B updates, and in managing…
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