People Operations Associate

Overview

The People Operations Associate owns the execution and day-to-day operations of Carbon Direct’s people processes and systems, ensuring our team can do their best work in support of climate action. This role is responsible for the smooth, consistent operation of employee lifecycle processes, benefits administration, and people systems, with a strong focus on employee experience.

By serving as the operational backbone of the People & Culture Team, this role enables senior leadership to focus on organizational health and running and maintaining programs that scale with Carbon Direct’s growing, global team.

• Own day-to-day administration of people systems (Rippling, Lattice, Tilt, Jira), including continuous improvement through automation and AI-enabled workflows
• Manage onboarding, offboarding, benefits and leave administration, compliance, and contractor onboarding and offboarding with accuracy and consistency
• Serve as the first point of contact for employee People & Culture questions via the help desk and direct support
• Maintain clear, accurate documentation, process guides, and internal resources
• Execute and manage logistics for engagement surveys, performance cycles, and continuous feedback processes
• Support the execution of company off-sites, engagement events, swag, and recognition programs
• Proactively identify opportunities to streamline workflows, reduce administrative friction, and improve employee experience

• Experience in People Operations, HR Operations, or Benefits Administration
• Hands-on experience administering HRIS, LMS, and people systems (e.g., Rippling, Lattice, Tilt, JIRA, or similar)
• Strong operational and project management skills, with the ability to manage multiple deadlines and execute reliably
• Proactive, improvement-minded operator who can streamline workflows, leverage automation and AI, and thrive in a fast-growing, remote-first environment
• High attention to detail with strong documentation, process discipline, and data/spreadsheet skills
• Clear, empathetic communicator comfortable serving as a first point of contact for employee questions, including benefits
• Working knowledge of benefits and compliance basics (health plans, FSA/HSA, leave, COBRA, ACA/ERISA/HIPAA); vendor or broker coordination a plus

$110,000-$135,000

While we love our work, our lives aren’t defined by it. At Carbon Direct, we offer a robust benefits package that considers the whole person, their partners, and their families – and we’re always looking to improve.

Our U.S. benefits include:

• Comprehensive nationwide medical, dental, and vision coverage. See a preview of our coverage here.
• Time off as needed:
  Flexible vacation policy and ten company-wide holidays, plus annual winter break between Christmas and New Year's
• 16 weeks of fully paid parental and family leave with no tenure requirement
• Remote-friendly work culture with annual company-wide retreats
• Reimbursement for your work-from-home setup and monthly work-from-home stipend

* Please note that the benefits described apply to U.S.

-based employees only. For our international employees, our benefits package varies by each country and its statutory requirements.

Carbon Direct is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. We adhere rigorously to our equal employment opportunity policies in connection with all employment decisions, including hiring, compensation, and promotion.