Team Member Relations Manager

Team Member Relations Manager page is loaded## Team Member Relations Manager locations:
Home Office/Remote, MA #0692time type:
Full time posted on:
Posted Todayjob requisition :
R226407
** A World-Class Team
** BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We’re a team built on purpose and opportunity. Join us and be part of something meaningful.
** Why You’ll Love Working at BJ’s
** At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.
** Here’s just some of what you can look forward to:**
* ** Weekly Pay:
** Get paid every week so that you can manage your money on your terms.
* ** Free BJ’s Memberships:
** Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
* ** Generous Paid Time Off:
** Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
* ** Flexible and Affordable

Health Benefits:

** Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
* ** 401(k) Retirement Savings Plan:
** Build your financial future with a company match (available to team members 18 and older).
* ** Employee Stock Purchase Plan:
** Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.  Eligibility requirements vary by position.
** Overview:
** BJ’s Wholesale Club, a premier membership warehouse club operator with over 240 retail locations, 8 distribution centers, and a corporate home office, is seeking a dedicated Team Member Relations Specialist. This role is integral to fostering a positive work environment, promoting fair treatment of Team Members, and ensuring compliance with labor laws and company policies across our diverse workforce of over 34,000 Team members.
*
* Key Responsibilities:

**- Team Member Support:
Serve as a point of contact for Team members and managers regarding workplace issues, providing guidance and support on Team member relations matters to promote a positive, productive, diverse and supportive working environment and culture.

- Investigation Leadership:  Conduct thorough, impartial, and confidential investigations into Team Member complaints, allegations of misconduct, discrimination, harassment, and other workplace issues.

- Case Management/Conflict Resolution:
Manage a caseload of investigations and disciplinary actions ensuring timely, accurate, and comprehensive documentation and resolution of each case and/or situation.

- Interviewing:  Conduct interviews with complainants, respondents, and witnesses to gather relevant information and evidence.

- Report Preparation:
Prepare detailed investigation reports, summarizing findings, conclusions, and recommendations for appropriate actions.

- Policy Adherence:
Ensure all investigations are conducted in accordance with company policies, procedures, and applicable laws and regulations. Provide HR policy guidance and interpretation to leaders.

- Training & Guidance:
Provide training and guidance to managers and Team Members on the company’s investigation process, workplace conduct, and compliance policies.

- Trend Analysis:
Analyze investigation data to identify patterns, trends, and areas for improvement in Team member relations and workplace policies.

- Confidentiality & Integrity:
Maintain the highest level of confidentiality and integrity throughout the investigation process.

- Compliance:
Ensures that all policies and practices are enforced in a manner compliant with all applicable employment and other laws and regulations (e.g., FLSA, FMLA, ADA, Title VII, etc.).

- Data Management:
Maintain accurate and confidential records of Team Member relations cases, ensuring timely documentation and resolution.  Implements policies and…