Payroll Service Specialist

Payroll Service Specialist

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

• Posting
  
  Summary:
  
  Competition Number A/S
• Position Title:
  
  Payroll Service Specialist
• Faculty/Department:
  Human Resources Unit
• Human Resources - HR Service Centre
• Employee Group:
  Out of Scope
• Collective Agreement Consideration:
  Open to the Public. CUPE 5791
• Job Family Category:
  Staff
• Number of Vacancies: 1
• Posting:
  Indicated as Open Until Filled;
  Job Close Date 02/22/2026

Are you detail-oriented, adept at managing tight deadlines, and passionate about ensuring employees are paid accurately and on time? Join our team as our new Payroll Service Specialist! Our Payroll Service Specialist plays a crucial role in maintaining the integrity of our payroll processes, making a direct impact on the lives of our employees.

• Apply Banner electronic payroll action forms (EPAFs) accurately.
• Set up deductions and benefits based on employee groups.
• Process CRA TD1 forms and garnishments in a timely manner.

• Ensure data accuracy by running exception reports.
• Upload time cards and troubleshoot data errors.
• Balance payroll totals and distribute summaries to external entities.

• Process adjustments ranging from simple to complex.
• Negotiate repayment schedules for payroll over payments.
• Troubleshoot direct deposit issues and calculate retroactive payroll.

• Answer payroll-related questions via email, telephone, and in-person.
• Provide net pay calculations and complete requests for information from Service Canada.

• Maintain detailed procedures for all payroll processes.
• File payroll-related paperwork and provide backup support as needed.
• Plus more – be ready to take on additional related tasks as assigned.

• Meaningful Impact
  :
  Contribute to the growth and success of our academic community.
• Work-Life Balance
  :
  We value your well-being and know your personal life is most important!
• Hybrid Work Arrangements
  :
  This position permits remote work up to three days per week.
• Dynamic and Inclusive Workplace
  :
  We value diversity and inclusivity. You will be part of a team that celebrates different perspectives, backgrounds, and experiences, making every day an opportunity for personal growth.
• Professional Growth
  :
  We support your development, offering opportunities for advancement and learning.
• Innovation Culture
  :
  We encourage fresh ideas and innovative thinking.
• Competitive Compensation
  :
  We offer a competitive compensation package and benefits to reward your talent. Health/Dental/Vision Benefits, a flexible spending account, a Defined Contribution Pension Plan, and much more.

• Successful completion of a certificate in Office Administration, HR management, or Payroll Compliance Professional.
• Minimum of two years payroll experience.
• An equivalent combination of education and experience will be considered.
• Preference for candidates who possess or are working toward Payroll Compliance Professional (PCP) certification through the National Payroll Institute. The successful applicant will be required to complete PCP certification if they do not already possess it.

• Proficient in Microsoft Office including Access, Excel & Word.
• Knowledge of human resource policies and procedures (staffing, classification, salary and benefits, processes and procedures).
• Maintaining various files and systems.
• Knowledge of human resources information systems.
• Effective communication skills.
• Initiative, judgment and discretion regarding sensitive and confidential matters and material.
• Ensures work completed is accurate.
• Ability to manage multiple projects while meeting deadlines.
• Work independently and as part of a team.
• Professional behavior, courtesy, tact and diplomacy.
• Initiative for understanding the needs of managers, staff and customers, and acts to address those needs.
• Interpret, explain and implement Human Resources and University policies, procedures,…