HR Operations Manager

Overview

Location Details: Remote, Romania. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement and some work entirely remotely.

The Manager, HR Operations (EMEA Services) leads GoDaddy’s regional HR Operations team responsible for supporting managers and employees across the EMEA region. This role oversees daily delivery of HR support, HR lifecycle transactions, onboarding processes, case management, and regional compliance. The manager ensures an efficient, high‑quality, and employee‑centric service experience while driving operational consistency, process improvement, and strong cross‑functional partnership.

• Oversee daily operations of HR Services for the EMEA region, ensuring timely, accurate, and employee focused support across multiple HR processes and transactions.
• Lead, coach, and develop the EMEA HR Services team to ensure high performance, capability building, and a collaborative, inclusive team culture.
• Streamline and optimize EMEA HR processes while aligning with global standards and regional requirements.
• Ensure high‑quality resolution of HR inquiries and oversee Service Now usage and knowledge content.
• Ensure compliance with local employment laws, internal policies, and GDPR; support audits and maintain data accuracy.
• Collaborate with HRBPs, Payroll, Legal, IT, TA, and global HR Ops to ensure seamless service delivery.
• Represent EMEA HR Ops in global initiatives and support operational planning and regional readiness.

• 5+ years of progressive experience in HR Operations or HR Shared Services, preferably supporting multi‑country regions within EMEA.
• 3+ years of people management experience, including coaching, performance management, and developing high‑performing teams.
• Demonstrated experience supporting end‑to‑end employee lifecycle processes (onboarding, job changes, separations, payroll‑impacting transactions, etc.).
• Strong working knowledge of EMEA employment practices, including country‑specific HR processes, legal requirements, and compliance considerations (e.g., data privacy/GDPR, statutory leave, notice periods).

• Hands-on experience with HR case management platforms (Service Now preferred), including reviewing trends, managing queues, and maintaining knowledge content.
• Experience with HRIS platforms (Workday strongly preferred), including navigation, troubleshooting, and partnering on system changes or testing.
• Proven success in process optimization, continuous improvement, and implementing scalable HR workflows across different countries or business units.
• Prior experience operating in a fast‑paced, high‑volume environment with a strong commitment to employee experience and operational excellence.

We've got your back. We offer a range of total rewards that may include paid time off, retirement savings, bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family‑friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs. Most importantly, come as you are and make your own way.

GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success.

To learn more about the company, visit About Us.

At GoDaddy, we know diverse teams build…