Senior Payroll Administrator

We are seeking a Senior Payroll Administrator to ensure timely and accurate payroll processing across multiple provinces and countries, encompassing a variety of business lines. This role involves supporting payroll policy developments, leading improvement initiatives, and resolving complex payroll matters. The ideal candidate will exhibit a collaborative, professional, and service-oriented approach when interacting with business partners, utilizing strong communication skills and excellent attention to detail.

• Perform bi-weekly and weekly payroll pre-commit audits for all pay groups, providing leadership and guidance to the full bi-weekly payroll process.
• Enter and approve Quick Entry forms in the Payroll Import Tool for processing in Ceridian.
• Conduct payroll data reviews for discrepancies, such as negative balances or rate mismatches.
• Coordinate manual check imports, off-cycle requests, ROEs, and stop payment cases with Ceridian.
• Prepare, review, and post payroll-related journal entries to the accounting system.
• Audit timesheets and cohesion imports, reconciling variances between systems.
• Review negative YTD balances and process adjustments accordingly.
• Investigate unusual transactions such as invalid payouts or duplicate entries.
• Support HR/Operations and lead issue resolution and error corrections on behalf of the Payroll team.
• Serve as the primary contact for payroll-related queries via email and Microsoft Teams.
• Collaborate with HR teams to correct employee data issues, pay group assignments, and other payroll data or configuration issues.
• Respond to Service Canada and Ceridian cases, ensuring timely and accurate resolution.
• Prepare and review payroll reports including PIER, GL journal entries, and earnings summaries.
• Lead data reconciliation between internal and third-party systems like Cohesion.
• Manage quarterly and year-end processes, including calendar setup and discrepancy resolutions.
• Collaborate with Accounting on payroll reconciliations such as WCB, EHT, and other payroll-related GL accounts.
• Participate in the configuration and implementation of new pay codes, rules, and holiday policies.
• Manage wage updates, minimum wage adjustments, and annual increases.
• Lead responses and deliverables for external audits.
• Draft and maintain training material for payroll and HR teams.
• Mentor and coach newer or less experienced team members.
• Process final payouts for retiring or departing salaried managers.
• Coordinate with multiple internal teams and Ceridian Managed Services to resolve issues.
• Leverage advanced knowledge of payroll systems to create enhancements and efficiencies for the department.
• Perform other tasks as assigned by the Payroll Manager.

• 5+ years of payroll experience with progressive responsibilities, including multi-provincial and high-volume payroll experience, benefits administration, legislation, compliance, and reporting requirements.
• Payroll Compliance Professional (PCP) Designation.
• 2-3 years of experience with payroll systems such as Ceridian or ADP.
• Intermediate Excel skills including data management, V and H lookups, and formulas.
• General understanding of accounting principles, including debits, credits, accruals, journal entries, and reconciliations.

• Bachelor's degree in a related field.
• Knowledge of Ceridian.
• Ability to train and coach staff.
• Undergraduate degree in Accounting, Finance, or HR.
• Experience with Ontario, BC, or Quebec payroll.
• Familiarity with Microsoft D365.

The role reports directly to the Payroll Manager and is part of a payroll team of five. It follows a hybrid working model, with four days in the office and one day working from home. The standard workweek is 40 hours, with occasional extra hours during payroll periods and year-end. Start time is generally 9 AM, but there is flexibility to start earlier to accommodate different time zones.

The team handles payroll processing internally despite outsourcing to an external payroll provider. The company employs 12,000 people across North America, following bi-weekly payroll cycles. The work…