Human Resources Executive – Client Services

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for providing advice to business unit executives and senior‑level managers on Human Resources (HR) issues. Key responsibilities include strategic planning, development, execution, and administration of effective policies and program to achieve short‑ and long‑term goals of a specific business unit. Job expectations include leveraging a broad perspective and dedicated network to drive organizational success through the creation and execution of human capital plans aligned to business priorities.

The Human Resources Executive (HRE) will be a member of the Consumer, Retail and Preferred HR team supporting Client Services.

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.

• Establishes the strategy for Enterprise and line of business specific Human Resources (HR) priorities in addition to ensuring organizational effectiveness across talent acquisition, performance management, talent development and learning, succession planning, compensation, etc.
• Applies lenses of operational excellence, organizational health, and opportunity and inclusion across all HR people processes
• Partners with senior business leaders to ensure that programs and practices are in alignment with Enterprise culture and conduct principles, serving as a trusted advisor to leadership
• Oversees and defines the strategy for critical workforce activities, including but not limited to headcount reporting and analytics, financials/expenses, promotions, opportunity and inclusion, performance, talent management, and key cross‑HR initiatives
• Acts as an enterprise leader by building effective teams, developing talent, managing risk, and creating an inclusive environment that values deep and broad skills, experiences and perspectives
• Ensures the team is appropriately leveraging HR systems and reporting tools (i.e., Workday and Tableau) to inform effective and strategic decision making

• 10+ years of HR Generalist/Talent or equivalent experience - broad experience across all areas of HR
• Deep technical HR competence that includes HR generalist experience and broad knowledge across HR disciplines
• Must have extensive experience in client management around complex strategic HR issues such as talent management, talent development, org design/development, change management, etc
• Demonstrated ability as an enterprise/global thought leader who can proactively influence, drive change and innovation with strong executive presence
• Experience working directly with/consulting a senior business leader on HR strategy
• A proven track record in developing strategy and driving change to help drive business results and execute on key initiatives
• Experience managing in a fast‑paced, rapidly changing, and highly complex environment
• Ability to influence using a balance of technical HR expertise, business acumen, and relationship skills
• Must have strong relationship and stakeholder management skills, ability to develop strong interpersonal alliances at all levels, and connect with senior executives on a business and…