Director of People Operations

About Billd

Billd is a fast-growing fintech company looking to disrupt a $1.5 trillion industry. We offer first‑of‑its‑kind, industry‑leading financial and technology products to empower our customers, commercial subcontractors. We believe in championing the underdog because no one else does.

You will be challenged to bring your best self to Billd and guaranteed to have the most professionally rewarding experiences of your career. We pride our team on being focused, relentless, and driven, but never take ourselves too seriously and love having fun.

As a rapidly growing company, we offer several opportunities for internal growth and career development. We’re committed to the motivated professionals that work at Billd, but don’t just take our word for it. Check out our 4.3 Glassdoor rating to see what our team has to say about working here.

But the praise doesn’t stop there. Some of our awards include:

• 4x Top Private Companies award winner (Austin Business Journal)
• 3x Fastest Growing Companies award winner (Austin Business Journal)
• 4x Top Technology Firm (Construction Executive Magazine)
• 2x Top Tech Employer in Austin (Austin Business Journal)
• 4x Best Places to Work (Forbes, Built In)
• 1x Best CEO Nomination (Austin Business Journal)

We call our Austin, TX, headquarters home - our dog‑friendly office is centrally located north of downtown and features an open and collaborative floor plan, fully stocked kitchen, and on‑site fitness room. This role is in‑office Mondays through Thursdays, with a work from home day on Friday, if desired. This role is based in Austin, TX.

The Director of People Operations will lead the entire spectrum of the People function, including talent acquisition, employee lifecycle, performance and engagement, leadership development and HR compliance.

This role will act as a strategic partner to the leaders at Billd while remaining “hands‑on” with the tactical execution of our People Ops roadmap. Your mission: to ensure Billd is the most rewarding professional experience of our employees' lives. This role will report directly to the CEO and is a great opportunity for professional growth.

• Ensure we have the very best people in all positions
• Manage employee lifecycle processes including hiring, onboarding, promotion and termination processes
• Oversee Billd’s performance management program, ensuring that individual performance aligns with company objectives
• Own the recruiting process end‑to‑end
• Develop, nurture, and steer a positive and high performance company culture that aligns with Billd’s values and promotes employee engagement
• Support Billd’s culture committee and ERG groups
• Enable leaders to cascade communication to employees on company mission, values, changes, and other initiatives
• Provide guidance on people‑related issues and policies across all functional areas, ensuring alignment with the company’s goals and compliance with legal standards
• Manage the company HR systems (Bamboo
  
  HR), policies, and company programs, ensuring all HR records are accurate, complete, and secure
• Enable people managers and employees with training and development initiatives
• Ensure employees are equipped with the resources to be successful in their roles and to grow and develop in their careers

• 6+ years of People Operations experience in high‑growth, fast‑paced environments (Fin Tech or SaaS experience is a plus)
• Proven track record as an HR generalist with a broad range of People Operations experience
• Experience recruiting and a solid understanding of the Austin, TX talent market is highly preferred
• Strong background in HR compliance
• Bachelor’s or Master’s degree in Business, HR, or Organizational Development a plus

Billd is committed to diversity and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.