Senior Manager of Human Resources

Trustwell is looking for ambitious, energetic problem-solvers who enjoy a fast-paced team environment filled with challenges and career growth opportunities in a rapidly growing tech firm. Trustwell is on a mission to change the food industry. Combining FoodLogiQ’s supply chain management software with Genesis’ nutritional analysis and label development solution, the Trustwell Connect platform creates the food industry’s only full‑scale solution connecting product development and regulatory‑compliant labeling with supplier compliance, enhanced traceability, and automated recall management.

From food and supplement manufacturers to retail grocers and restaurant chains, more than 2,500 food companies around the world use Trustwell software as their trusted source for compliance and quality solutions in the food industry.

FLSA: Full Time | Exempt | Salaried | Remote (US)

Reports to: CFO

Scope of Position: The Sr. Manager of Human Resources is a key role that serves as the operational backbone of HR and the cultural heart of the organization — owning the full employee lifecycle and ensuring our programs are compliant, scalable, and aligned with our values. This is a hands‑on, high‑impact role for an HR leader who enjoys both strategy and execution.

You’ll partner closely with the CFO, lead an HR Generalist, and collaborate with an Operations Coordinator to deliver a great employee experience while keeping the engine room of HR running smoothly: compliance, benefits, payroll, HRIS (Rippling), employee relations, hiring operations, and culture programs. This role requires a strong background in HR practices, workforce planning, talent management, and organizational development.

• Employee Engagement & Culture: Design and execute initiatives to enhance employee engagement and satisfaction. Promote diversity, equity, and inclusion throughout the organization. Lead efforts to create a positive workplace culture aligned with company values.
• Compliance &
  
  Risk Management:
  
  Ensure multi‑state compliance with labor laws, regulations, and company policies. Develop and maintain HR policies and procedures. Manage employee relations issues and conflict resolution processes.
• HR Operations: Oversee payroll, benefits administration, and HR information systems (Rippling). Monitor and analyze HR metrics to improve operational efficiency. Direct the HR budget and resource allocation.
• Compensation and Benefits: Oversee the design and administration of compensation and benefits programs. Ensure that HR practices are competitive and aligned with industry standards.
• Talent Management: Oversee talent acquisition strategies to attract and retain top talent. Implement comprehensive employee development and succession planning programs. Partner with hiring managers to strengthen interviewing practices, selection quality, and equitable processes.
• Performance Management: Foster a culture of performance management and continuous improvement. Own quarterly and annual performance review cycles.
• Leadership Development: Set priorities, delegate where appropriate, and ensure HR function execution to deadlines and deliverables. Mentor and develop HR team members to enhance their skills and career growth. Foster collaboration within the HR team and across departments.
• Workforce Planning: Act as a partner to CFO in developing budgets and forecasts related to headcount planning.
• Other duties as needed.

• Strong understanding of HR best practices and labor legislation.
• Excellent interpersonal and communication skills.
• Proven ability to influence and engage with stakeholders/employees at all levels.
• Proficiency in using HR metrics and data analytics to inform decision‑making and measure the effectiveness of HR initiatives.
• Strategic thinking and problem‑solving skills.
• Skilled in developing others through coaching and mentoring to enhance their professional growth.

Bachelor’s degree in Human Resources, Business Administration, or related field;
Master’s degree and HR certification (SHRM‑SCP, SPHR) preferred. 5–10+ years of progressive HR…